Enter the era of 5G
We’re saying goodbye to 3G
Make sure your SIM and device are compatible with 4G/LTE or 5G!
Learn more
What’s Happening?
All 3G Networks in Singapore will be shut down by **31 July 2024**. Find out how you’re going to be affected and let us help make sure you stay connected.
From 31 July 2024, all telcos are shutting down their 3G network
Will you be affected?
Find out if you’re at risk of losing access to mobile calls, SMS, and data after the 3G Network shutdown.
3G mobile device users
If you're on a 3G-only device, a 3G network bar or 'H+' icon will be seen at the top-right corner of your phone screen when Wi-Fi is disabled. You will no longer have access to voice, SMS, or data services.
This means you need to upgrade to a 5G enabled device.
3G SIM Card users
Users with a 3G SIM at risk of losing connectivity after the shutdown since this SIM card is not compatible with 4G/LTE or 5G.
Non-VoLTE users
While your device is already 4G-ready, you may still lose access to mobile calls if you do not have VoLTE in-built or enabled.
Click here to enable VoLTE on your smartphone.
Enable VoLTE
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It’s so easy you won’t break a sweat.
Upgrade to 5G SIM for FREE
Click the Upgrade Now button below
If you are currently using a 3G or 4G/LTE SIM, select Free 5G SIM Upgrade and you will be prompted to upgrade to a 5G SIM. If you are already using a 5G SIM, this will not be applicable to you.
Select a physical or eSIM for free
Physical SIM: Place your order, schedule the delivery, and wait for it to arrive at your doorstep! eSIM: Place your order and expect an email to be sent to your inbox.
Activate the 5G SIM
Physical SIM: Once your physical SIM package has been delivered, you may follow the instructions that come with it to begin activation. eSIM: Simply connect your device to a Wi-Fi Network and install your eSIM according to the instructions sent via email.
It’s so easy you won’t break a sweat.
Upgrade to 5G SIM for FREE
Click the Upgrade Now button below
If you are currently using a 3G or 4G/LTE SIM, select Free 5G SIM Upgrade and you will be prompted to upgrade to a 5G SIM. If you are already using a 5G SIM, this will not be applicable to you.
Select a physical or eSIM for free
Physical SIM: Place your order, schedule the delivery, and wait for it to arrive at your doorstep! eSIM: Place your order and expect an email to be sent to your inbox.
Activate the 5G SIM
Physical SIM: Once your physical SIM package has been delivered, you may follow the instructions that come with it to begin activation. eSIM: Simply connect your device to a Wi-Fi Network and install your eSIM according to the instructions sent via email.
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Not ready yet? No sweat! Opt in below for our team to contact you on the best and exclusive 5G device offers.
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Need more help?
We got you! Head to your Circles.Life App and tap on Live Chat, or reach out to our Customer Happiness Team.
