TRANSFER YOUR NUMBER IN
2 SIMPLE STEPS
TRANSFER YOUR NUMBER IN 2 SIMPLE STEPS
So easy, a child can help you do it.
Watch & learn folks
Kai, our youngest (and cutest) Customer Support recruit, created a puppet show to let you know how easy it is to transfer your number to Circles.Life. Transfer now in one click!
Tips & tricks for Number Transfer
Transferring your number to Circles.Life is easy:
Transfer in one click
No network disruption
No forms to fill
Here are some things to keep in mind before transferring:
Only post-paid numbers can be ported. Pre-paid numbers cannot be ported to a different telco. What you can do is port your pre-paid number to a post-paid plan within your previous telco and then port that number over to Circles.Life if you insist on keeping your number. Alternatively, you can choose from the list of free numbers available on the Circles.Life network.
We don’t do transfer fees, but if you port over while still on contract, there may be early termination penalty fees incurred. We recommend checking with your existing telco on your contract status and if any penalty will be incurred should you terminate your line. Once you have ported over successfully, your line with your previous telco will be terminated.
Do not cancel your existing number, as terminated numbers cannot be ported. Upon successful porting, your plan will be terminated automatically with your previous service provider and your number will be tied to your Circles.Life account.
Ready to transfer?
Here’s what to expect:
Stuck in a lock-in contract?
Let us know when your contract ends and we’ll send you a reminder to port over to Circles.Life.
Click here for a guide on where to find your contract end date.
Most asked questions
If delivered before 1pm: Same day 11:30pm to 2:00am. If delivered after 1pm: Next working day 11:30pm to 2:00am.
You may receive some service disruption, which is why we carry out the process late in the evening between 12:00am to 2:00am to avoid inconveniences to you.
Nothing! Just sit back and relax and we’ll do the rest. We’ll drop you messages via SMS and email to keep you updated along the way!