EVERYTHING YOU NEED TO KNOW
EVERYTHING YOU NEED TO KNOW BEFORE TRANSFERRING
Transferring your number to Circles.Life is an easy process that can be done online.
There’s no network disruption and no breakup forms to fill. Best thing? It’s free.
Here are some things to keep in mind before transferring:
Only post-paid numbers can be ported. Pre-paid numbers cannot be ported to a different telco. What you can do is port your pre-paid number to a post-paid plan within your previous telco and then port that number over to Circles.Life if you insist on keeping your number. Alternatively, you can choose from the list of free numbers available on the Circles.Life network.
We don’t do transfer fees, but if you port over while still on contract, there may be early termination penalty fees incurred. We recommend checking with your existing telco on your contract status and if any penalty will be incurred should you terminate your line. Once you have ported over successfully, your line with your previous telco will be terminated.
Do not cancel your existing number, as terminated numbers cannot be ported. Upon successful porting, your plan will be terminated automatically with your previous service provider and your number will be tied to your Circles.Life account.
Here’s what to expect:
PORT-IN SPECIAL OFFERS
STUCK IN A LOCK-IN
Let us know when your contract ends and we’ll send you a reminder to port over to Circles.Life.
Click here for a guide on where to find your contract end date.
If delivered before 1pm: Same day 11:30pm to 2:00am. If delivered after 1pm: Next working day 11:30pm to 2:00am.
You may receive some service disruption, which is why we carry out the process late in the evening between 12:00am to 2:00am to avoid inconveniences to you.
Nothing! Just sit back and relax and we’ll do the rest. We’ll drop you messages via SMS and email to keep you updated along the way!