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2025/01/21
Singapore’s Circles.Life Launches World’s First Multi-country Digital Telco Platform
Homegrown Circles.Life extends their personalized digital services outside of Singapore through their launch of digital mobile services in Taiwan on the back of a strategic partnership with one of the largest telco players in the country. This launch represents an exciting opportunity to digitally transform Taiwan’s telco industry using in-house innovation and give power back to customers. The company remains on track for its international expansion with Taiwan as its first international market, to be followed shortly by Australia. Circles.Life is a personalized digital services company that has successfully made history in the telco space with its rapid launch in Taiwan. This achievement is powered by Circles-X, the company’s unique technology stack, that enables it to launch new services in weeks and not years and to rapidly launch in new countries much like how other technology companies launch apps in new geographies. Circles-X’s smart analytics and API-based platform support easy third-party integration with a range of partners, from MNO, e-commerce, entertainment and transit companies. “Circles.Life’s rapid expansion is powered by our innovative technology, Circles-X, that was built from the ground up to create truly personalized digital services and demonstrate a new model for what a telco of the future could look like. Circles-X’s agility makes launching digital mobile services in a new market as immediate as launching an app. We are the first to do this in the telco space, and our Taiwan launch is just the start of our ambitions globally.” said Abhishek Gupta, Circles.Life’s founder.
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2025/01/21
Leading Digital Telco Circles.Life Receives Substantial Investment from Warburg Pincus to Fuel Its Growth and Expansion
Singapore, 11 February 2020 – Circles.Life (“the Company”), one of the fastest-growing digital telco companies announced that it has recently received substantial investment from Warburg Pincus, a leading global private equity firm focused on growth investing. With the funds raised from Warburg Pincus and other blue-chip investors such as Sequoia, EDBI and Founders Fund in earlier rounds, Circles.Life is well-capitalized to further accelerate its growth and expansion into new markets. Circles.Life provides digital-savvy customers with cloud-based, personalized digital telecommunications services including simplified data-focused plans, seamless onboarding process and an easy-to-use App. Backed by its digital-focused business model and its cutting-edge proprietary Circles X technology stack, the Company is able to significantly lower the operation costs and achieve greater customer satisfaction. Since its inception in 2016, Circles.Life has become the largest and most successful digital telco in Singapore, its first market with over 5% market share today and strong growth momentum. In 2019, the Company successfully entered Taiwan and Australia, making it the only digital Telco in Asia Pacific with significant operations in multiple markets.
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2025/01/21
With $0/mo Flexi Plan, Circles.Life Opens Up Smart Nation to Everyone
With the new Circles.Life $0/month Flexi Plan, now everyone gets access to the Internet. For $0 per month, customers can enjoy 1GB data and more when they sign up for the $0/month Flexi Plan with Circles.Life. Already the fastest growing Singaporean telco, Circles.Life is now working together with SingPost to leverage their network of islandwide post offices. This will start with General Post Office, Sengkang and Woodlands Post office. Customers there can now sign up at the Circles.Life kiosk in SingPost post offices and collect the SIM card right away at the counter.
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2025/01/21
Circles.Life Gives Love Back to Customers through the New Referral Program – Offering $50 Cashback & Unlimited Data
Circles.Life Gives Love Back to Customers through the New Referral Program – Offering $50 Cashback & Unlimited Data
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2025/01/21
Circles.Life Proves People Want A Digital Experience with Excitement from Launch
16 July 2019, Taiwan – Circles.Life, Asia’s first digital telco, fully launched its service in Taiwan today following a recent successful soft launch in June. The company has received positive feedback for bringing a premium telco experience available to everyone through their digital approach. Circles.Life’s digitization translates to no-contract plans, instant plan customization, immediate chat response (average of 27 seconds) by Customer Happiness Experts at any time, bill transparency (no bill shock) and fast SIM card delivery. This innovation has resulted in the company’s high NPS (Net Promoter Score) of 30, which tracks customer satisfaction and loyalty, setting a new bar for the sector and far exceeds that of its competitors (average of -30) in such a short period of time. Circles.Life has proven that personalized digital service is the future of telco and the answer to customer frustration. “Our launch in Taiwan was never about having the lowest price but about enhancing the end-to-end customer experience. This strategy falls back on our mission to give power back to customers and redefine how telcos are viewed in Taiwan. This first step develops Circles.Life as the country’s go-to consumer-centric brand,” said Dick Lin, President, Circles.Life North East Asia.
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2025/01/20
Circles.Life Kicks Off Aggressive Tech Hiring Drive in Singapore, Adds New Chief People Officer to Spur Global Expansion
Circles.Life, Asia’s first fully digital telco, today announced a significant step up in tech hiring activities in Singapore as the company accelerates plans to take its proprietary Circles X Digital Telco Operating System (OS) to global markets. The company has also appointed Fortune 500 tech veteran Stephanie Nash to the newly-created role of Chief People Officer (CPO) to support its ongoing hyper-growth phase of international expansion. With its global team now comprising over 450 staff in Singapore, Taiwan, Australia, Indonesia, Japan and South Asia, Circles.Life is doubling down on efforts to expand its Singapore core of tech and innovation talent. While staff numbers in its Singapore home base have grown two-fold since 2019, the company is looking to boost headcount by another 25 percent over the next 12 months, including key hires for tech and “tech-lite” roles such as software engineers, product managers and digital marketers across new and existing business lines.
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