All you need to know about 5G
Frequently Asked Questions
5G is available for all our SIM-only plans (excluding Family Plan). Experience the fastest download speeds with Circles.Life 5G now!
Absolutely! Circles.Life supports 5G on eSIMs, bringing you the convenience and speed of the best 5G network in Singapore. Make sure your device is compatible by checking the full list of 5G phones that support our 5G Standalone (SA) network.
Learn more about how eSIM and 5G revolutionise connectivity in the digital age.
Making the switch to Circles.Life 5G plans is straightforward and hassle-free. First, confirm that your phone is 5G compatible. Then, select the 5G plan that best suits your needs, and we'll take care of the rest.
Follow these easy steps:
• Verify device compatibility: Ensure your phone supports our 5G Standalone (SA) network. Here’s a list of 5G compatible phones.
• Select 5G plan: Choose a 5G plan that fits your needs
• Choose your preferred SIM type: Decide between a physical SIM or an eSIM.
• Activate your SIM: For eSIM users, you'll receive a QR code and an activation guide by email within 10 minutes of purchasing your plan. If you choose a physical SIM, you will find the activation instructions provided in your SIM package upon receipt.
• Download the Circles.Life App: You can manage and customise your 5G plan anytime via the Circles.Life app or website.
For information on transferring your number from another provider to Circles.Life, click here.
Our 5G add-on is available at a special price of $7.06 per month. Your 5G subscription fee applies from the time you subscribe, and charges are reflected in your next billing cycle.
5G, or fifth-generation technology, is the newest and fastest mobile internet version that is transforming how we connect and communicate. Think of it as a turbo-charged upgrade from the 4G we use now. Imagine downloading an entire movie in seconds or playing games with zero lag — that's the power of 5G, giving you speeds up to 10 times quicker than 4G.
5G networks operate on up to three frequency bands:
1. Low Band (600 MHz)
With frequencies under 1 GHz, Low Band offers the widest coverage indoors and out, delivering speeds up to 20% faster than 4G.
2. Medium Band (2.5GHz)
Straddling frequencies between 1-10 GHz range, Medium Band delivers two to four times faster speeds than 4G, while maintaining decent coverage.
3. High Band (Millimeter wave)
High Band offers the fastest speeds with frequencies above 24 GHz, but it can be disrupted by obstacles like leaves and rain. It is ideal for scenarios where speed is a priority within its limited coverage range.
Learn more: What is 5G?
Here are some of the top 5G benefits:
• 10x Faster Speeds: Enjoy instant access to digital content, from streaming your favourite shows in ultra-HD to downloading large files in seconds. Learn more about the impact of 5G on streaming, gaming, and more.
• Lower Latency: Experience lag-free gaming and instantaneous streaming with 2x reduced latency. Thanks to 5G's ultra-responsiveness, we are ready to welcome the new era of entertainment such as AI and augmented reality.
• Seamless Connectivity: 5G technology supports up to a million devices within a square kilometre, enabling you to connect multiple devices simultaneously. Enjoy uninterrupted video and voice calls, even in densely populated areas.
Imagine downloading a full-length HD movie in seconds instead of minutes. With 5G, you'll experience speeds up to 10 times faster than 4G. From real-time gaming to instantaneous 4K video streaming, the difference isn’t just an improvement — it’s a revolution.
Learn more: 5G vs 4G: What's the difference and which is better?
