Circles.Life
Weekdays 8am-5pm AEDT
Weekend 8am-5pm AEDT
Already a customer?
Head to the Circles.Life App > Live Chat.
You’ll get the chat transcript so you keep a record of it!
If you no longer have access to your app due to your transfer to amaysim, and need support with issues from before the migration, please contact us through one of the following methods:
Send us an email.
We’ll reply within 1 working day.
Reach us here.
Leave us a voicemail.
Voicemail: +61 2905 39420
Toll-free voicemail number: 1300 863 004
Drop us a voicemail and we'll call you back within 1 working day.
You can also make a complaint using the number above.
Standard international calling rate applies when you are calling from another country outside Australia.
Read more about our Complaints Handling Policy here.
If you need assistance in reaching out to us, you may use the following:
Australian Government Translating and Interpreter Service: 131 450
National Relay Service
We got rid of call centres.
Why? Because we all know how everyone feels about them.
Plus, with the way we do it, you get to keep a record of your chat.
Our resolution times
16X faster
than Zendesk Benchmark*
Our Customer happiness
98% vs. 63%
as of Dec 2020**
* Zendesk statistics
** Communications Alliance Telecommunications Customer Satisfaction, Wave 26 – April 2020
Oh no, you looking to leave us already?
Drop us your message here or through these numbers and we'll call you back within 1 working day.
Voicemail: +61 2905 39420
Toll-free voicemail number: 1300 863 004
We are Circles.Life
Acknowledgement of Country | Circles.Life acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this land where we work and live. We celebrate stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
Acknowledgement of Country | Circles.Life acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this land where we work and live. We celebrate stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
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383 George Street, Sydney, NSW 2000
