We’re committed to being as transparent about our plans and products as possible. We’re proud to say our team has been accredited by the industry body, Communications Compliance Ltd, who ensures that we are compliant with our consumer obligations.

We’ve listed all our Terms & Conditions and policies on this page, but we call out any big ones so that you know what you’re getting into.

It’s one of our efforts to be more likeable than hateable around here.

Current

Critical Information Summaries

The information below is for base plan inclusions only. Promotional offers are not reflected.

Postpaid Plans

Prepaid Plans

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Policies

General Terms / SFOABilling & Payment PolicyService DescriptionFinancial Hardship SummaryFinancial Hardship PolicyComplaint Handling PolicyPrivacy & Credit Reporting PolicyFair Use PolicyRoamingInternational CallsUnwelcome & Life-threatening Communications & Domestic Violence PolicyTerms & Conditions for Porting InReferral ProgramSocial Media PolicyVulnerability Disclosure Program

Forms

Financial Hardship Application FormThird-party Authorisation FormTransfer of Ownership Form
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We are Circles.Life

Acknowledgement of Country | Circles.Life acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this land where we work and live. We celebrate stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

Acknowledgement of Country | Circles.Life acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this land where we work and live. We celebrate stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

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383 George Street, Sydney, NSW 2000