Explore Circles Life Before Porting From Starhub to M1

If you're planning to move your number from StarHub to M1, it’s a good time to consider a better option—Circles.Life. While M1 promotes big data plans, Circles.Life takes it further with massive data, zero lock-ins, and lifestyle perks like $10 GV movie tickets, ride-hailing vouchers, roaming data, and CirclesAI powered by GPT‑4o. In this guide, we’ll walk you through why Circles.Life might offer better performance, value, and flexibility before you make the switch.

Common Reasons to Switch from StarHub & M1

Whether you're currently with StarHub or thinking of switching to M1, both telcos come with their own limitations that have prompted many users to explore better alternatives like Circles.Life. Here are some common reasons people are making the switch:

• High mobile bills

  StarHub and M1 plans can get pricey, especially when you add roaming packs, entertainment bundles, or exceed your monthly data cap.

• Locked-in contracts

  Many M1 and StarHub plans still require 12- to 24-month commitments, making it hard to adapt your plan as your needs change.

• Roaming or network reliability concerns

  Both telcos have received feedback about inconsistent 5G coverage and slow data speeds in certain areas. Roaming can also involve complex add-ons and activation steps.

• Tempting promos from competitors

  Circles.Life offers an attractive mix of contract-free freedom, lifestyle perks, and bonus data, making it a compelling option before committing to another telco.

Common Issues with M1 Discussed in Forum and Social

Here are some real complaints from M1 users sharing their experiences in Reddit and other forums:

“My wife did too… and it sucked for both of us. M1 Maxx’s internet was SLOW… WhatsApp messages will get stuck with the clock symbol for like 30s to 1min.”

— Reddit user, July 2023

Persistent lag even with full coverage, affecting essential apps like WhatsApp.

“Have been a long user of M1… recently the past few months have been horrible with completely no reception at all in certain areas.”

— Reddit user, January 2022

Users report sudden signal drops and dead zones in their usual locations.

“The M1 customer service just feels entirely incompetent… repeatedly pushed me to another department.”

— Reddit user, April 2023

Long porting delays and poor support are recurring frustrations.

These issues highlight common pain points with M1: slow performance, unreliable coverage, and lack of responsive support, prompting many to explore alternatives like Circles.Life.

Why Circles.Life is a Smarter Alternative to M1

If you're thinking about switching to M1, take a moment to consider Circles.Life. It offers more than just competitive data—it delivers flexibility, perks, and network performance that cater to modern users who expect more.

Contract-Free Plans

Circles.Life gives you true freedom with no long-term contracts. You can pause, change, or cancel your plan anytime without penalty.

True 5G with 99% Coverage

Enjoy fast and stable 5G speeds throughout Singapore. Whether you're commuting, working remotely, or streaming, Circles.Life delivers consistent performance—even in MRT tunnels and high-density zones.

Lifestyle Benefits and AI Perks

With Circles.Life, your mobile plan comes with real-world rewards: $10 GV movie tickets, ride-hailing credits from Ryde and TADA, Shopee vouchers, and CirclesAI powered by GPT‑4o, built into your app.

Roaming Without the Headache

Travel worry-free with free roaming data in 7 countries, automatically included in eligible plans. No extra packs or activation required.

Value for Money Plans

👉 Compare Circles.Life Plans

Circles.Life Plan Benefits Compared to M1 Plans

Circles.Life and M1 both offer SIM-only plans, but only one gives you true flexibility and full-featured value. Let’s break down how they compare:

Data Plans

As of July 2025

Circles.Life clearly leads on both value and versatility. While M1’s plans offer reliable basics, they often lack the extra perks that make a difference in day-to-day use. Circles.Life includes lifestyle rewards, free roaming, and built-in AI at a lower starting cost, making it a smart choice for users who want more from their mobile plan.

Grab Exclusive Port-In Offers from Circles.Life

When you port your number from StarHub to Circles.Life, you don’t just change telcos. You unlock immediate rewards that go beyond mobile data.

Here’s what you’ll receive:

• Free SIM delivery or instant eSIM activation

• Up to $30 in ride, food, and shopping vouchers

• $10 Golden Village movie ticket every month (on eligible plans)

• CirclesAI access powered by GPT‑4o, available directly in the app

  Bonus data or Lifestyle rewards during select promotions

These perks are automatically applied after your port-in is complete, no need to claim manually or wait weeks for activation.

Tips for Smoother Number Porting from StarHub

Switching from StarHub to Circles.Life is simple, but there are a few important steps to keep things smooth:

• Do not cancel your StarHub line manually

  The number will be automatically deactivated once your porting is successful.

• Back up your contacts and SMS

  If you’re switching devices or SIM types, make sure your important info is backed up in advance.

• Port on a weekday

  Porting requests are processed fastest during business days. Weekend or public holiday requests may take longer to complete.

Steps to Switch to Circles.Life Without Losing Your Number

Keeping your StarHub number while switching to Circles.Life is fast and easy. Just follow these steps using the Circles.Life app:

Step 1: Download the Circles.Life appInstall the app on your mobile phone to manage your plan and complete your port-in request.

Step 2: Log in with your Circles.Life-assigned number

Use the temporary number you received when you first signed up.

Step 3: Go to Profile > Account > Port-in Number

Navigate to the port-in section to start the number transfer process.

Step 4: Enter your current StarHub number and confirm the request

Submit your request and you’ll be notified once it’s in progress.

Important: Porting usually takes 1 to 2 business days. Do not cancel your StarHub line. It will be automatically deactivated once the port is complete.

Common Number Porting Issues from StarHub to Circles.Life (Solved)

Most porting issues are simple to fix once you know what to look for. Here are the most common problems and how to avoid them:

• ID mismatch

  Make sure the NRIC or FIN you submit to Circles.Life matches what StarHub has on record. Even small errors can block your request.

• Inactive SIM

  Your StarHub number must still be active during the porting process. If it’s suspended or terminated, the port-in will fail.

• Contract lock-in

  If you’re still under a StarHub device plan or term contract, early termination fees may apply. It’s best to check your contract status before submitting your request.

• Porting delay

  Porting typically takes 1 to 2 business days. If your number hasn’t transferred after that, contact Circles.Life support via the app for help.

FAQs About Number Porting

Is there any downtime during the porting process?

Yes, but it’s brief. You may experience a short service interruption of around 15 to 30 minutes when the transfer is completed. You’ll receive a notification once everything is live with Circles.Life.

What documents are required for number porting?

You’ll need to provide a valid NRIC or FIN, and it must match your existing StarHub account exactly to avoid rejection.

What if my number porting request fails?

Common reasons include ID mismatches, inactive lines, or pending contract obligations. You’ll be notified in the app and can correct the issue before resubmitting.

Can I port a prepaid number to Circles.Life?

Yes. StarHub prepaid numbers can be ported, provided the number is still active and registered under your name.

How long does the number porting process take?

Porting usually takes 1 to 2 business days. Delays may happen if you request the switch on a weekend or public holiday.