Explore Circles Life Before Porting From Starhub to Gomo

Last updated: 17 July 2025
Written by: Circles.Life
7 minutes read
Common Reasons to Switch from StarHub & GOMO
Common Issues with GOMO Discussed in Forums and Social
Why Circles.Life is a Smarter Alternative to GOMO
Circles.Life Plan Benefits Compared to GOMO Plans
Grab Exclusive Port-In Offers from Circles.Life
Tips for Smoother Number Porting from StarHub
Steps to Switch to Circles.Life Without Losing Your Number
Common Number Porting Issues from StarHub to Circles.Life (Solved)
FAQs
Planning to port your number from StarHub to GOMO? Before you make the jump, it’s worth considering Circles.Life, a telco that blends big data, no contracts, and lifestyle perks into one powerful SIM-only plan. While GOMO keeps things simple and low-cost, Circles.Life offers more with up to 1 TB of data, $10 movie tickets, ride vouchers, roaming data, and CirclesAI powered by GPT‑4o. In this guide, we’ll break down why Circles.Life could give you better value, smarter features, and fewer compromises.
Common Reasons to Switch from StarHub & GOMO
Whether you're leaving StarHub’s traditional postpaid model or thinking of switching to GOMO for its simplicity, there are still strong reasons to consider Circles.Life instead. Here are some of the most common ones:
High mobile billsStarHub’s bundled plans can feel expensive once roaming, excess data, or add-ons are included. GOMO’s savings can shrink fast if you regularly exceed base data or need roaming.
Locked-in contractsStarHub’s contract terms limit your flexibility. If your usage or needs change, you might be stuck. GOMO is contract-free, but lacks richer rewards for loyalty.
Network or speed inconsistenciesGOMO users often report slower speeds or weaker performance underground and during peak hours. StarHub users occasionally face similar complaints, especially in dense or transit-heavy areas.
Better alternatives existCircles.Life offers big data, free roaming, $10 GV tickets, and perks like GPT-4o AI tools, all with no lock-in, giving users more flexibility and features than either option.
Common Issues with GOMO Discussed in Forums and Social
Here are direct user complaints highlighting recurring issues with GOMO service in Singapore:
“gomo is very slow for me today… worse than 4G lol, even though it’s 5G and lots of data left ‘on paper’… phone shows max reception and 5G.” — Reddit user on r/askSingapore, 11 months ago Whirlpool Forums+15Reddit+15HardwareZone Forums+15
A frustrated customer experienced poor speeds despite full signal, suggesting performance issues in crowded areas.
“This is truly a nightmare… ported from Giga to Gomo… got notice from Giga, line was deactivated… Till now next day 1:30 pm Gomo still not activate my SIM. Just worry my number will be lost.” — Reddit user on r/singaporehappenings, ~11 months ago Reddit
Delayed SIM activation and prolonged service loss left users anxious about losing their number.
“lack of customer service… expected Singtel CS to handle Gomo issues but all they offer is chat‑bot, cannot resolve.” — Reddit user on r/singaporehappenings, ~11 months ago gomo.sg+15Reddit+15askaboutmoney.com+15
Users express frustration at digital-only support and delays in speaking with real help.
These feedback points illustrate three major problem areas: unstable 5G speeds, porting delays leading to no-service windows, and limited customer support. These issues help explain why some users seek more reliable service options.
Why Circles.Life is a Smarter Alternative to GOMO
If you’re considering GOMO for its low-cost simplicity, it’s worth asking—what are you giving up? Circles.Life offers everything GOMO promises, plus more rewards, more freedom, and smarter features that fit today’s digital lifestyle.
Contract-Free Plans
Circles.Life offers complete flexibility with no contracts or lock-ins. You can upgrade, pause, or cancel anytime with zero penalties, which is ideal for users who value month-to-month control.
True 5G with 99% Coverage
Enjoy fast and reliable 5G performance, even in MRT tunnels and high-traffic zones. Circles.Life provides smooth connectivity for everything from mobile streaming to remote work.
Lifestyle Benefits and AI Perks
Circles.Life plans come with real-world value: $10 GV movie tickets, TADA and Ryde ride vouchers, Shopee deals, and CirclesAI powered by GPT‑4o, all built into the app.
Roaming Without the Headache
Travel without stress using free roaming data in 7 countries, included in eligible plans—no top-ups or manual setup required.
Value for Money Plans
Circles.Life Plan Benefits Compared to GOMO Plans
Circles.Life and GOMO are both contract-free telcos, but only one offers meaningful lifestyle rewards, AI tools, and free roaming bundled into your monthly plan. Here's how they compare:
Data Plans
As of July 2025
While GOMO offers large data bundles, Circles.Life goes further by adding lifestyle value, international roaming, and built-in AI tools, all without increasing the base price. Users looking for better features and daily savings will find Circles.Life the stronger choice in both function and flexibility.
Grab Exclusive Port-In Offers from Circles.Life
Porting your number from StarHub to Circles.Life comes with instant value. Beyond a better plan, you get exclusive perks that kick in from day one.
Here’s what’s included:
Free SIM delivery or instant eSIM activation
Up to $30 worth of ride, food, and shopping vouchers
$10 Golden Village movie ticket every month (on eligible plans)
Access to CirclesAI powered by GPT‑4o
Bonus data or lifestyle credits during selected campaigns
These rewards are applied automatically once your port-in is successful. No codes, no hassle.
Tips for Smoother Number Porting from StarHub
To make sure your number porting from StarHub to Circles.Life goes smoothly, follow these key tips:
Do not cancel your StarHub plan manually he porting process will handle that automatically once the transfer is complete.
Back up your contacts and SMSIf you're switching phones or moving from a physical SIM to eSIM, save your data before starting.
Submit your request on a weekdayPort-ins are processed fastest during business hours. Requests made on weekends or public holidays may be delayed until the next working day.
Steps to Switch to Circles.Life Without Losing Your Number
Porting your number from StarHub to Circles.Life is quick and app-based. Just follow these steps:
Step 1: Download the Circles.Life appInstall the app on your mobile phone to manage your account and start the port-in process.
Step 2: Log in using your Circles.Life-assigned numberUse the temporary number you received during sign-up to access your profile.
Step 3: Go to Profile > Account > Port-in NumberNavigate to this section in the app to begin the number transfer process.
Step 4: Enter your existing StarHub number and confirm the requestFollow the on-screen instructions and submit your port-in request. You’ll be notified once it’s in progress.
Important: Porting usually takes 1 to 2 business days. Do not cancel your StarHub line. It will be deactivated automatically once the port is complete.
Common Number Porting Issues from StarHub to Circles.Life (Solved)
Porting is simple, but a few common issues can cause delays. Here’s what to look out for and how to avoid problems:
ID mismatchThe NRIC or FIN you provide to Circles.Life must match what StarHub has on file. Even minor differences can cause the port to fail.
Inactive SIMYour StarHub number must be active. Suspended or deactivated numbers cannot be ported.
Contract lock-inIf you’re still on a StarHub contract or device installment plan, you may face early termination fees. Check your status before porting.
Porting delayPorting typically completes within 1 to 2 business days. If it takes longer, contact Circles.Life support through the app for assistance.
FAQs
Is there any downtime during the porting process?Yes, but it’s minimal. You may experience a brief service disruption lasting about 15 to 30 minutes when your number switches over. You’ll receive a confirmation once it’s complete.
What documents are required for number porting?You’ll need a valid NRIC or FIN that matches the information on your StarHub account to ensure successful verification.
What if my number porting request fails?Most failures are caused by ID mismatches, inactive SIMs, or contract restrictions. You’ll be notified through the Circles.Life app and can fix the issue before trying again.
Can I port a prepaid number to Circles.Life?Yes, StarHub prepaid numbers are eligible for porting as long as they are still active and properly registered.
How long does the number porting process take?Porting typically takes 1 to 2 business days. Requests submitted on weekends or public holidays may take longer.
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