Explore Circles Life Before Porting From Starhub to Gomo

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Last updated: 17 July 2025

Written by: Circles.Life

7 minutes read

Planning to port your number from StarHub to GOMO? Before you make the jump, it’s worth considering Circles.Life, a telco that blends big data, no contracts, and lifestyle perks into one powerful SIM-only plan. While GOMO keeps things simple and low-cost, Circles.Life offers more with up to 1 TB of data, $10 movie tickets, ride vouchers, roaming data, and CirclesAI powered by GPT‑4o. In this guide, we’ll break down why Circles.Life could give you better value, smarter features, and fewer compromises.

Common Reasons to Switch from StarHub & GOMO

Whether you're leaving StarHub’s traditional postpaid model or thinking of switching to GOMO for its simplicity, there are still strong reasons to consider Circles.Life instead. Here are some of the most common ones:

  • High mobile bills

    StarHub’s bundled plans can feel expensive once roaming, excess data, or add-ons are included. GOMO’s savings can shrink fast if you regularly exceed base data or need roaming.

  • Locked-in contracts

    StarHub’s contract terms limit your flexibility. If your usage or needs change, you might be stuck. GOMO is contract-free, but lacks richer rewards for loyalty.

  • Network or speed inconsistencies

    GOMO users often report slower speeds or weaker performance underground and during peak hours. StarHub users occasionally face similar complaints, especially in dense or transit-heavy areas.

  • Better alternatives exist

    Circles.Life offers big data, free roaming, $10 GV tickets, and perks like GPT-4o AI tools, all with no lock-in, giving users more flexibility and features than either option.

Common Issues with GOMO Discussed in Forums and Social

Here are direct user complaints highlighting recurring issues with GOMO service in Singapore:

“gomo is very slow for me today… worse than 4G lol, even though it’s 5G and lots of data left ‘on paper’… phone shows max reception and 5G.”

— Reddit user on r/askSingapore, 11 months ago Whirlpool Forums+15Reddit+15HardwareZone Forums+15

A frustrated customer experienced poor speeds despite full signal, suggesting performance issues in crowded areas.

“This is truly a nightmare… ported from Giga to Gomo… got notice from Giga, line was deactivated… Till now next day 1:30 pm Gomo still not activate my SIM. Just worry my number will be lost.”

— Reddit user on r/singaporehappenings, ~11 months ago Reddit

Delayed SIM activation and prolonged service loss left users anxious about losing their number.

“lack of customer service… expected Singtel CS to handle Gomo issues but all they offer is chat‑bot, cannot resolve.”

— Reddit user on r/singaporehappenings, ~11 months ago gomo.sg+15Reddit+15askaboutmoney.com+15

Users express frustration at digital-only support and delays in speaking with real help.

These feedback points illustrate three major problem areas: unstable 5G speeds, porting delays leading to no-service windows, and limited customer support. These issues help explain why some users seek more reliable service options.

Why Circles.Life is a Smarter Alternative to GOMO

If you’re considering GOMO for its low-cost simplicity, it’s worth asking—what are you giving up? Circles.Life offers everything GOMO promises, plus more rewards, more freedom, and smarter features that fit today’s digital lifestyle.

Contract-Free Plans

Circles.Life offers complete flexibility with no contracts or lock-ins. You can upgrade, pause, or cancel anytime with zero penalties, which is ideal for users who value month-to-month control.

True 5G with 99% Coverage

Enjoy fast and reliable 5G performance, even in MRT tunnels and high-traffic zones. Circles.Life provides smooth connectivity for everything from mobile streaming to remote work.

Lifestyle Benefits and AI Perks

Circles.Life plans come with real-world value: $10 GV movie tickets, TADA and Ryde ride vouchers, Shopee deals, and CirclesAI powered by GPT‑4o, all built into the app.

Roaming Without the Headache

Travel without stress using free roaming data in 7 countries, included in eligible plans—no top-ups or manual setup required.

Value for Money Plans

Plan Name

Monthly Cost

Key Perks

5G Most Unrestricted

$12.00

400 GB promo, CirclesAI, ride and food perks, $10 GV tickets, roaming

5G Plus

$15.00

650 GB promo, 10 GB roaming, full Lifestyle suite, CirclesAI

5G Upsized

$27.00

1 TB data, unlimited lifestyle perks, CirclesAI, $10 GV ticket monthly

👉 Compare Circles.Life Plans

Circles.Life Plan Benefits Compared to GOMO Plans

Circles.Life and GOMO are both contract-free telcos, but only one offers meaningful lifestyle rewards, AI tools, and free roaming bundled into your monthly plan. Here's how they compare:

Data Plans

Plan Details

Circles.Life

GOMO

Port-in Benefits

Ride, movie, and shopping vouchers

Limited promos (occasionally cashback)

Data

400 GB to 1 TB (promo)

300 GB to 1 TB

Free Roaming Data

Up to 10 GB in 7 countries

Requires paid top-up

Lifestyle Benefits

$10 GV tickets, CirclesAI, ride vouchers

None

AI Tools

CirclesAI (GPT‑4o access)

Not available

Price

From $12/month View Plans

From ~$18.33/month

As of July 2025

While GOMO offers large data bundles, Circles.Life goes further by adding lifestyle value, international roaming, and built-in AI tools, all without increasing the base price. Users looking for better features and daily savings will find Circles.Life the stronger choice in both function and flexibility.

Grab Exclusive Port-In Offers from Circles.Life

Porting your number from StarHub to Circles.Life comes with instant value. Beyond a better plan, you get exclusive perks that kick in from day one.

Here’s what’s included:

  • Free SIM delivery or instant eSIM activation

  • Up to $30 worth of ride, food, and shopping vouchers

  • $10 Golden Village movie ticket every month (on eligible plans)

  • Access to CirclesAI powered by GPT‑4o

  • Bonus data or lifestyle credits during selected campaigns

These rewards are applied automatically once your port-in is successful. No codes, no hassle.

Tips for Smoother Number Porting from StarHub

To make sure your number porting from StarHub to Circles.Life goes smoothly, follow these key tips:

  • Do not cancel your StarHub plan manually

    he porting process will handle that automatically once the transfer is complete.

  • Back up your contacts and SMS

    If you're switching phones or moving from a physical SIM to eSIM, save your data before starting.

  • Submit your request on a weekday

    Port-ins are processed fastest during business hours. Requests made on weekends or public holidays may be delayed until the next working day.

Steps to Switch to Circles.Life Without Losing Your Number

Porting your number from StarHub to Circles.Life is quick and app-based. Just follow these steps:

Step 1: Download the Circles.Life appInstall the app on your mobile phone to manage your account and start the port-in process.

Step 2: Log in using your Circles.Life-assigned number

Use the temporary number you received during sign-up to access your profile.

Step 3: Go to Profile > Account > Port-in Number

Navigate to this section in the app to begin the number transfer process.

Step 4: Enter your existing StarHub number and confirm the request

Follow the on-screen instructions and submit your port-in request. You’ll be notified once it’s in progress.

Important: Porting usually takes 1 to 2 business days. Do not cancel your StarHub line. It will be deactivated automatically once the port is complete.

Common Number Porting Issues from StarHub to Circles.Life (Solved)

Porting is simple, but a few common issues can cause delays. Here’s what to look out for and how to avoid problems:

  • ID mismatch

    The NRIC or FIN you provide to Circles.Life must match what StarHub has on file. Even minor differences can cause the port to fail.

  • Inactive SIM

    Your StarHub number must be active. Suspended or deactivated numbers cannot be ported.

  • Contract lock-in

    If you’re still on a StarHub contract or device installment plan, you may face early termination fees. Check your status before porting.

  • Porting delay

    Porting typically completes within 1 to 2 business days. If it takes longer, contact Circles.Life support through the app for assistance.

FAQs

Is there any downtime during the porting process?

Yes, but it’s minimal. You may experience a brief service disruption lasting about 15 to 30 minutes when your number switches over. You’ll receive a confirmation once it’s complete.

What documents are required for number porting?

You’ll need a valid NRIC or FIN that matches the information on your StarHub account to ensure successful verification.

What if my number porting request fails?

Most failures are caused by ID mismatches, inactive SIMs, or contract restrictions. You’ll be notified through the Circles.Life app and can fix the issue before trying again.

Can I port a prepaid number to Circles.Life?

Yes, StarHub prepaid numbers are eligible for porting as long as they are still active and properly registered.

How long does the number porting process take?

Porting typically takes 1 to 2 business days. Requests submitted on weekends or public holidays may take longer.

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ABOUT THE ARTICLE

Published 2025/07/17

Written by Circles.Life

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