Explore Circles.Life Before Porting from Singtel to GOMO

Last updated: 17 July 2025
Written by: Circles.Life
7 minutes read
Common Reasons to Switch From Singtel & GOMO
Common Issues with GOMO Discussed in Forums and Social
Why Circles.Life is A Smarter Alternative to GOMO
Circles.Life Plan Benefits Compared to GOMO Plans
Grab Exclusive Port-In Offers from Circles.Life
Tips for Smoother Number Porting from Singtel
Steps to Switch to Circles.Life Without Losing Your Number
Common Number Porting Issues from Singtel to Circles.Life (Solved)
FAQs About Number Porting
Thinking of switching from Singtel to GOMO? Before you make the move, it’s worth exploring an alternative that gives you more than just mobile data. Circles.Life offers flexible, contract-free SIM-only plans packed with lifestyle rewards like ride vouchers, $10 movie tickets, roaming perks, and even access to AI tools powered by GPT-4o. If you're looking for more value, smarter features, and real savings every month, this guide will help you understand why Circles.Life might be the better choice before committing to another telco.
Common Reasons to Switch From Singtel & GOMO
Whether you're on a traditional contract with Singtel or a no-frills plan like GOMO, there are plenty of reasons why users start looking elsewhere. Here are some of the most common:
High mobile billsSingtel’s legacy plans often come with premium pricing, especially when it comes to roaming, add-ons, or excess data charges.
Locked-in contractsUsers tied to long-term contracts with Singtel may feel stuck, unable to adjust or switch without incurring penalty fees.
Roaming or data speed issuesGOMO users have occasionally reported slower speeds during peak hours, and both telcos may require paid add-ons for roaming access.
Tempting promos from competitorsNew-gen telcos like Circles.Life offer bigger data bundles, lifestyle perks, and contract-free flexibility, making them an increasingly attractive option for savvy users.
Common Issues with GOMO Discussed in Forums and Social
Here are some real user experiences highlighting recurring complaints about GOMO in public forums:
“gomo is very slow for me today… worse than 4G lol, even though its 5G and lots of data left on paper.” — r/askSingapore, approximately 11 months ago us.forums.blizzard.com+15reddit.com+15reddit.com+15
A user shared that despite showing strong 5G coverage, the data speeds were significantly slower than expected.
“the network changes from 5G to H+ randomly when I am at the usual spots… GOMO’s network is so unreliable.” — Facebook group post, ~11 months ago us.forums.blizzard.com+4facebook.com+4facebook.com+4
Another user reported frequent network downgrades even while in familiar locations.
“That’s why I’m hesitant to port over. Small savings and more data, but may not be worth the reliability hit… GOMO CS is practically non‑existent.” — MyCarForum discussion, December 2020 gomo.sg+15mycarforum.com+15facebook.com+15
A forum participant advised against switching to GOMO due to poor service support and unstable connection.
These comments map to three key issues: inconsistent data speeds, patchy 5G coverage, and minimal customer support.
Why Circles.Life is A Smarter Alternative to GOMO
If you're weighing options, Circles.Life offers more than just a change of scenery. It delivers better features, performance, and perks. Here’s why it stands out:
Contract-Free Plans
Enjoy full flexibility with no lock-in contracts. Upgrade, switch, or cancel anytime without penalties—perfect for adapting to your needs.
True 5G with 99% Coverage
Circles.Life’s network delivers fast and reliable 5G speeds, ideal for streaming, gaming, and remote work without the frustration of frequent downgrades.
Lifestyle Benefits & AI Perks
Subscriptions include $10 Golden Village movie tickets, CirclesAI (GPT‑4o) access, and ride‑hailing credits (TADA & Ryde), plus Shopee vouchers and more.
Roaming Without the Headache
Stay connected overseas with free roaming data in 7 countries, automatically included—no manual purchases or add-ons needed.
Value for Money Plans
Circles.Life Plan Benefits Compared to GOMO Plans
While both Circles.Life and GOMO offer SIM-only plans, Circles.Life delivers significantly more in terms of value, perks, and flexibility. Here’s a detailed breakdown to help you compare.
When comparing base data plans, Circles.Life gives you larger data allowances and more bundled perks, while GOMO focuses strictly on data volume with minimal extras.
When comparing Circles.Life and GOMO side by side, Circles.Life stands out for users who want more than just data. While both providers offer large data bundles (Circles.Life: 400GB to 1TB promo vs GOMO: 300GB to 1TB), Circles.Life includes a full suite of lifestyle perks like $10 Golden Village movie tickets, ride-hailing credits (Ryde/TADA), Shopee vouchers, and CirclesAI access powered by GPT-4o.
GOMO may offer slightly more roaming data (up to 16GB vs Circles.Life’s 10GB), but it lacks lifestyle benefits and AI tools altogether. Port-in offers with Circles.Life also go further, with ride, movie, and shopping vouchers included upfront.
In terms of pricing, both start affordably with Circles.Life from $12/month and GOMO from around $12.33/month but only one gives you real value beyond the SIM.
Grab Exclusive Port-In Offers from Circles.Life
When you port your number from Singtel to Circles.Life, you unlock a suite of exclusive rewards designed to deliver immediate value far beyond what typical SIM-only plans offer.
Here’s what you get:
Free ride, food, and shopping vouchers worth up to $30
$10 Golden Village movie ticket monthly with eligible plans
Free SIM card delivery or instant eSIM activation
Access to CirclesAI (powered by GPT‑4o) built right into your app
Bonus data or lifestyle credits during selected promotions
These perks are automatically activated once your number is successfully ported. No extra codes or registrations required.
Tips for Smoother Number Porting from Singtel
To ensure a smooth transition from Singtel to Circles.Life, keep these best practices in mind:
Do not cancel your existing Singtel plan before porting. The transfer process automatically ends your old plan once the port is complete.
Back up your contacts and SMS in case your old SIM stops functioning during the switch.
Start the porting process on a weekday. Weekend or public holiday requests may face delays in processing.
Steps to Switch to Circles.Life Without Losing Your Number
Porting your number is easy with Circles.Life. Just follow these steps:
Step 1: Download the Circles.Life app Open the link on your mobile phone and install the app.
Step 2: Log in with your Circles.Life-assigned numberThis is the number you received after signing up.
Step 3: Go to Profile > Account > Port-in NumberNavigate through your profile settings to begin the porting process.
Step 4: Enter your existing Singtel number and complete the stepsSubmit the required details and confirm the port-in request.
IMPORTANT NOTE: Porting typically takes 1–2 business days. Do not cancel your Singtel line manually. It will be deactivated automatically once the transfer is successful.
Common Number Porting Issues from Singtel to Circles.Life (Solved)
Here are some common porting issues and how to resolve them quickly:
ID MismatchEnsure the NRIC/FIN used with Circles.Life matches your Singtel account exactly. Any discrepancies will cause the request to be rejected.
Inactive SIMYour Singtel line must be active and working at the time of porting. Suspended or expired lines cannot be transferred.
Contract Lock-InIf you are under a Singtel contract or device plan, early termination fees may apply. Always check before requesting to port.
Porting DelayIf your request exceeds 2 business days, contact Circles.Life support via live chat or the app to investigate and resolve the delay.
FAQs About Number Porting
Is there any downtime during the porting process?Yes, but it's minimal. You may experience a brief service interruption (typically 15–30 minutes) when the number is being switched over. You’ll receive a notification once the process is complete.
What documents are required for number porting?You’ll need to provide a valid NRIC/FIN that matches the name registered with your current telco (Singtel). This is required to verify ownership and complete the port-in securely.
What if my number porting request fails?If your request fails, it’s usually due to an ID mismatch, inactive SIM, or incorrect number. You’ll be notified and can reattempt through the Circles.Life app after correcting the issue.
Can I port a prepaid number to Circles.Life?Yes, prepaid numbers can be ported, as long as they are still active and registered under your name with Singtel.
How long does the number porting process take?Most port-ins are completed within 1 to 2 business days. Avoid weekends or public holidays to reduce delays.
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