Explore Circles Life Before Porting From Singtel to Giga

Last updated: 17 July 2025
Written by: Circles.Life
6 minutes read
Common Reasons to Switch From Singtel & Giga
Common Issues with GIGA Discussed in Forum and Social
Why Circles.Life is A Smarter Alternative to GIGA
Circles.Life Plan Benefits Compared to GIGA Plans
Grab Exclusive Port-In Offers from Circles.Life
Tips for Smoother Number Porting from Singtel
Steps to Switch to Circles.Life Without Losing Your Number
Common Number Porting Issues from Singtel to Circles.Life (Solved)
FAQs About Number Porting
If you’re planning to switch from Singtel to Giga, it’s worth taking a closer look at another contract-free alternative, Circles.Life. While Giga offers low-cost plans, Circles.Life goes a step further by combining massive data bundles with lifestyle perks like $10 movie tickets, free ride vouchers, roaming data, and even built-in AI powered by GPT-4o. In this guide, we’ll explore why Circles.Life might offer more value, flexibility, and benefits than both your current plan and your next potential one.
Common Reasons to Switch From Singtel & Giga
Whether you're on a traditional Singtel postpaid plan or considering Giga for its low prices, there are still good reasons to explore better options like Circles.Life. Here's why many users are making the switch:
High mobile billsSingtel’s postpaid plans often include bundled extras and charges you may not actually need. Even Giga’s base pricing can increase with data add-ons.
Locked-in contractsSingtel contracts typically require a 12- to 24-month commitment. That’s a big downside if your usage needs change.
Roaming or data speed issuesGiga users have reported inconsistent speeds and network switching in forums. Singtel roaming options may also come at a premium or require manual add-ons.
Tempting promos from competitorsCircles.Life offers plans with bonus data, ride vouchers, $10 GV movie tickets, and no contract lock-ins, making it a strong alternative that’s worth considering before porting.
Common Issues with GIGA Discussed in Forum and Social
Here are some real user complaints highlighting common problems with GIGA plans, based on Reddit and forum discussions:
“Giga is getting worse as a telco … connection just dies 75 % of the time in the MRT, especially in CBD and around Serangoon.” — r/SingaporeRaw, May 2023 forums.hardwarezone.com.sg+13reddit.com+13lemon8-app.com+13
A long-time user laments how their previously reliable service now frequently cuts out underground and on the streets.
“Giga’s network is so unreliable…the speed is horrendously slow.” — HardwareZone forum, 2022 forums.hardwarezone.com.sg+1facebook.com+1hardwarezone.com.sg+3forums.hardwarezone.com.sg+3forums.hardwarezone.com.sg+3
Forum postings describe slow performance even with a strong signal, affecting essential data usage.
“Fail to port over from SingTel and absolutely no response from GIGA… waited in the queue for whole day.” — PissedConsumer review, August 2024 mycarforum.comgiga-sg.pissedconsumer.com
Some users also faced delays and poor customer support during number porting.
These reports point to persistent issues: patchy network coverage, poor data experience, and weak customer service, making it clear why many customers hesitate to commit to GIGA.
Why Circles.Life is A Smarter Alternative to GIGA
Circles.Life delivers a superior all-round offering, combining performance, perks, and openness to keep you happy and worry-free:
Contract-Free Plans
Enjoy truly flexible plans with no lock-in required, perfect for switching whenever you want.
True 5G with 99% Coverage
Circles.Life gives you reliable blazing-fast 5G speeds, ideal for streaming, gaming, and remote work.
Lifestyle Benefits & AI Perks
Enjoy $10 Golden Village movie tickets, CirclesAI (GPT‑4o), ride vouchers (TADA, Ryde), Shopee deals, and more, all built into select plans.
Roaming Without the Headache
Stay connected overseas with free roaming data in 7 countries, no extra purchases needed.
Value for Money Plans
Circles.Life Plan Benefits Compared to GIGA Plans
While both Circles.Life and GIGA market themselves as flexible, no-contract options, Circles.Life goes further with lifestyle rewards, travel perks, and smarter features that GIGA simply doesn’t offer.
When comparing data plans, Circles.Life clearly edges out GIGA with more value-packed offerings. Both brands provide generous data (up to 1TB), but Circles.Life includes exclusive lifestyle rewards, such as $10 Golden Village tickets, ride vouchers, Shopee credits, and access to CirclesAI powered by GPT‑4o.
These are perks GIGA doesn’t offer at any tier. Additionally, Circles.Life provides up to 10GB of free roaming data across 7 countries, while GIGA users must purchase roaming add-ons separately. With plans starting at just $12/month, Circles.Life delivers more for less, especially for users who want both connectivity and real-world perks.
Grab Exclusive Port-In Offers from Circles.Life
When you port your number from Singtel to Circles.Life, you don’t just switch telcos, you unlock a bundle of perks that start on day one. Here’s what you’ll get:
Free SIM delivery or instant eSIM activation
Up to $30 worth of ride, food, and shopping vouchers
$10 Golden Village movie ticket every month (select plans)
CirclesAI access powered by GPT-4o, built into your mobile experience
Bonus data or Lifestyle credits during select campaigns
These perks are automatically activated after your port-in is complete—no need to chase promo codes or fill out forms.
Tips for Smoother Number Porting from Singtel
Make sure your number porting goes smoothly by following these tips:
Do not cancel your Singtel plan. The porting process will automatically terminate it
Back up contacts and SMS, especially if you're switching devices or SIM types
Port on a weekday. Requests made on weekends or public holidays may be delayed
Steps to Switch to Circles.Life Without Losing Your Number
Switching to Circles.Life while keeping your Singtel number is simple. Here's how to do it in just four steps:
Step 1: Download the Circles.Life app Install it on your mobile device.
Step 2: Log in using your Circles.Life-assigned numberUse the number you received during sign-up.
Step 3: Go to Profile > Account > Port-in NumberThis will take you to the number transfer section.
Step 4: Enter your existing Singtel number and confirmSubmit your port-in request in just a few taps.
IMPORTANT NOTE: Porting usually takes 1–2 business days. Do not cancel your existing line. It will deactivate automatically once the port is successful.
Common Number Porting Issues from Singtel to Circles.Life (Solved)
Here are some common issues that users may face when porting, and how to avoid them:
ID mismatchEnsure the NRIC/FIN you submit matches the one used on your Singtel account.
Inactive SIMYour Singtel number must be active at the time of porting.
Contract lock-inYou may face early termination fees from Singtel if you're under contract or on a device plan.
Porting delay
If your port takes longer than 2 business days, contact Circles.Life support via the app.
FAQs About Number Porting
Is there any downtime during the porting process?Yes, but it’s minimal. Most users experience a brief downtime of 15–30 minutes when the number officially transfers. You’ll be notified when it’s complete and ready to use with Circles.Life.
What documents are required for number porting?You’ll need a valid NRIC or FIN that matches the details on your existing Singtel account. This ensures secure and successful verification.
What if my number porting request fails?Most failures are due to ID mismatches, inactive lines, or pending contract obligations. You’ll be alerted in the Circles.Life app, and can retry after correcting the issue.
Can I port a prepaid number to Circles.Life?Yes, prepaid Singtel numbers can be ported, as long as they are still active and registered under your name.
How long does the number porting process take?Typically, porting takes 1 to 2 business days. Requests made on weekends or public holidays may take longer.
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