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Only post-paid numbers can be ported. Pre-paid numbers cannot be ported to a different telco. What you can do is port your pre-paid number to a post-paid plan within your previous telco and then port that number over to Circles.Life if you insist on keeping your number. Alternatively, you can choose from the list of free numbers available on the Circles.Life network.

We don’t do transfer fees, but if you port over while still on contract, there may be early termination penalty fees incurred. We recommend checking with your existing telco on your contract status and if any penalty will be incurred should you terminate your line. Once you have ported over successfully, your line with your previous telco will be terminated.

Do not cancel your existing number, as terminated numbers cannot be ported. Upon successful porting, your plan will be terminated automatically with your previous service provider and your number will be tied to your Circles.Life account.

If your number is registered under someone else or a company, sign up first and we’ll transfer ownership to you later in the app. We broke down the process for you right here.