Explore Circles.Life Before Porting from M1 to StarHub

Thinking of switching from M1 to StarHub? If you’re looking for better 5G, smarter roaming, or more value for money, StarHub might seem like the next step. But before you make the move, take a moment to explore a third, smarter option: Circles.Life.

Circles.Life offers contract-free plans, massive data bundles, and lifestyle rewards that neither M1 nor StarHub can fully match. In a mobile world where flexibility, performance, and transparency matter more than ever, Circles.Life stands out as a modern, user-first alternative.

Why People Switch from M1 and StarHub

Whether you’re currently with M1 or considering a move to StarHub, many mobile users share these common frustrations:

• Price creep: Promotional pricing often expires after a few months, and overage fees or add-ons quickly increase your monthly bill.

• Contract lock-ins: StarHub frequently requires users to commit to 12–24 month contracts for its better pricing tiers, while M1 uses contract incentives for phone bundles and roaming plans.

• Limited lifestyle benefits: Most telcos provide data, calls, and SMS—but don’t offer real rewards or everyday perks.

• Inconvenient roaming: Roaming with M1 or StarHub often involves confusing top-ups or subscriptions, which may not be available or active when you need them.

Circles.Life was designed to fix these pain points—offering true value without the fine print.

What Users Say About StarHub (and M1)

“Was on StarHub 5G but honestly, speeds were inconsistent during peak hours. Not what I expected.”

— Reddit, r/Singapore, May 2025

“I didn’t realize I was locked into an M1 contract until I tried switching. Got hit with a cancellation fee.”

— Google Review, April 2025

“Customer support on both telcos takes a while to respond. Circles.Life’s in-app support seems more efficient.”

— HardwareZone Forum, May 2025

Real user feedback tells us the truth about mobile service—good marketing doesn’t always mean great experience. That’s why more users are porting to Circles.Life.

Why Circles.Life is a Smarter Alternative to StarHub (and M1)

1. No Contracts. Ever.

Circles.Life gives you freedom. There are no lock-in contracts, and you’re free to cancel, switch, or pause your plan at any time. No penalties. No hidden clauses.

This is especially useful if you’re testing different plans or planning to travel, study abroad, or change usage patterns.

2. 5G that Actually Performs

Circles.Life provides 99% 5G coverage across Singapore, including MRT tunnels, shopping malls, and heartland areas. You get high-speed downloads, low latency for gaming and Zoom calls, and no throttling during peak hours.

Compare that to mixed experiences on M1 or StarHub, where 5G may depend on your device, plan tier, or location.

3. Real Lifestyle Benefits You’ll Actually Use

Circles.Life users enjoy monthly rewards like:

• Golden Village movie tickets

• Ride-hailing and food delivery vouchers

• Shopping and travel discounts

These are not gimmicks. They’re meaningful perks designed to make your plan work harder for your lifestyle.

4. CirclesAI (Powered by GPT-4o)

This is a built-in smart assistant available in the Circles.Life app. It helps you:

• Track usage in real time

• Get plan recommendations based on behavior

• Receive personalized rewards

• Resolve questions quickly with AI-powered support

Neither M1 nor StarHub offers a comparable digital assistant as of July 2025.

5. Built-In Roaming, No Surprise Charges

Circles.Life includes free roaming data in 7 countries, including Malaysia, Thailand, Indonesia, Japan, and Australia. You don’t need to activate an add-on. Just use your phone as you travel.

Circles.Life vs M1 and StarHub: A Head-to-Head Comparison

Data-Only Plans

5G Plans

Travel & Roaming Plans

CirclesAI: AI-Driven Telco Management

CirclesAI is more than just a chatbot. This GPT-4o powered tool can:

• Alert you before you hit your data cap

• Suggest a better plan based on your usage

• Help with billing queries

• Personalize your rewards

• Support roaming questions on-the-go

Unlike traditional telcos where support is slow or requires phone calls, CirclesAI brings instant assistance directly in the app.

Port-In Rewards When Switching from M1

Switching from M1 to Circles.Life comes with exclusive port-in perks, including:

• 50GB bonus data for 6 months

• $20 in vouchers (GV, Grab, Shopee)

• Free SIM delivery or eSIM activation

• Waived setup/registration fees

• Full access to CirclesAI and monthly perks

These rewards are accurate as of July 2025 and apply to eligible plans.

How to Port Your Number from M1 to Circles.Life

Follow these simple steps:

1. Choose a Circles.Life Plan

   Head to Circles.Life Plans and select a port-in eligible option.

2. Enter Your M1 Details

   Submit your M1 number and the NRIC or FIN tied to your account.

3. Select SIM Type

   Choose a physical SIM (1–2 day delivery) or instant eSIM (if your phone supports it).

4. Wait for Activation

   Your number will transfer in 1–2 business days. You’ll get a confirmation by SMS.

Important: Do not cancel your M1 line manually. Circles.Life will handle the transfer automatically.

Tips for Smooth Number Porting from M1

• Keep your M1 SIM active until the porting completes.

• Ensure the NRIC/FIN you provide matches what M1 has on file.

• Avoid porting on weekends or public holidays to prevent delays.

• Back up your contacts and SMS in case of service overlap.

Common Porting Issues (And How to Solve Them)

ID Mismatch:

Ensure your NRIC or FIN is the same as what M1 has in their records.

Inactive SIM:

If your M1 SIM is inactive, the porting will fail. Make a call or send an SMS to verify.

Contract Restriction:

If you’re still under contract, early termination charges may apply. Check with M1 first.

Porting Delay:

If porting takes longer than 2 working days, contact Circles.Life via app chat or help center.

FAQ: Porting to Circles.Life from M1

Will my service be interrupted during porting?

In most cases, no. Your number remains active on M1 until Circles.Life activates your new SIM or eSIM. You’ll be notified when the switch is complete.

Do I need any documents to port my number?

You only need your NRIC or FIN registered with M1. No physical paperwork is required.

Can I port a postpaid or prepaid number?

Yes, both postpaid and prepaid M1 numbers can be ported as long as they’re active and in your name.

What if my porting request fails?

You’ll be notified by Circles.Life. The most common causes are ID mismatches or inactive lines. Simply fix the issue and retry.

How long does the porting process take?

Porting typically completes within 1 to 2 business days. Weekend or holiday requests may take longer.

Final Thoughts

If you're planning to move from M1 to StarHub, it may feel like a step forward—but it could be a sideways move, especially if you're looking for more freedom, smarter features, and greater value.

Circles.Life offers something better: plans built around your lifestyle, powered by intelligent tools, and free from contracts or limits. With perks like free roaming, Golden Village vouchers, AI-based support, and generous data plans, Circles.Life transforms your mobile plan into something more than just connectivity.

Before you port to StarHub, explore Circles.Life and find out what smarter mobile really feels like.