Explore Circles.Life Before Porting from M1 to Singtel

Thinking about porting your number from M1 to Singtel? Whether you're chasing faster 5G, better customer service, or more dependable data, it’s smart to compare options first. While Singtel is one of Singapore’s biggest names, it’s not your only choice. In fact, more and more users are choosing Circles.Life as their mobile provider—especially when they want flexibility, lifestyle perks, and modern tools without the usual telco hassle.

In this article, we’ll explore why Circles.Life may be the better choice before you port from M1 to Singtel.

Why Users Switch from M1 and Singtel

It’s common for mobile users to switch between Singapore’s leading telcos—but the reasons are often the same:

• Price increases or hidden charges: M1 and Singtel both offer competitive introductory pricing, but bills often rise after the first few months due to extra data usage, roaming, or plan limitations.

• Long contracts: Both providers tend to lock users into 12–24 month plans for postpaid lines, which limits flexibility.

• Confusing roaming: Traveling with Singtel or M1 can mean toggling settings, managing roaming packs, or using prepaid travel SIMs.

• Few lifestyle perks: While Singtel and M1 offer good network infrastructure, neither provides real lifestyle rewards or modern digital features like AI assistance.

Common Complaints Shared by Users

“Got a Singtel plan because it looked solid, but roaming in Japan didn’t work as expected. I had to switch to hotel Wi-Fi.”

— Reddit, r/Singapore, April 2025

“M1 was fine until I tried to cancel. Apparently, I was still under contract even though I didn’t remember signing anything formal.”

— Google Review, March 2025

“Both M1 and Singtel are okay for basic use, but nothing exciting. No perks, no flexibility, and support is slow.”

— HardwareZone Forum, May 2025

Why Circles.Life is a Smarter Alternative to Singtel

1. No Contracts. No Commitments.

Circles.Life offers fully contract-free plans. That means you can change, upgrade, downgrade, or cancel your plan anytime. No early termination fees, no lock-ins, and no tricks.

Compare that to Singtel, where you’re often locked into 12-month or 24-month plans—especially if you want to access their best deals.

2. Real 5G with Wide Coverage

Circles.Life uses trusted infrastructure with 99% 5G coverage across Singapore. You’ll get fast, low-latency connectivity for streaming, gaming, and working from anywhere.

And unlike some Singtel plans that throttle 5G speeds or limit usage, Circles.Life offers generous 5G data caps with no surprises.

3. Built-In Roaming—No Add-Ons Required

Circles.Life includes free roaming data in 7 popular countries including Malaysia, Thailand, Australia, and Indonesia. Your SIM just works when you travel—no need to enable roaming or buy add-ons.

Singtel typically requires manual activation or travel bundles, which can lead to unexpected costs if you forget.

4. AI-Driven Perks with CirclesAI

CirclesAI is an in-app assistant powered by GPT-4o. It helps users:

• Monitor and predict data usage

• Get instant support

• Receive personalized lifestyle vouchers

• Get alerts when it’s time to change or update plans

This smart tool is exclusive to Circles.Life and is not available on Singtel or M1.

5. Lifestyle Benefits That Actually Matter

Every Circles.Life plan includes monthly rewards, such as:

• Golden Village movie tickets

• Grab, Shopee, and Foodpanda vouchers

• Deals on restaurants, shopping, and travel

Singtel and M1 don’t offer these types of recurring lifestyle benefits—unless bundled into expensive corporate or multi-service packages.

Circles.Life vs Singtel and M1: Plan Comparison

Core Data Plans

5G Plans

Travel Plans

CirclesAI: Telco Meets Smart Assistant

CirclesAI is a standout feature in the Circles.Life ecosystem. Here's what it does:

• Data management: Predicts your usage, alerts you early, and suggests plans.

• Real-time support: Answers billing and tech questions 24/7.

• Perk discovery: Recommends vouchers you’re most likely to use.

• Roaming insights: Automatically shows data availability while abroad.

M1 and Singtel do not offer any AI-powered assistant or similar service in their standard mobile apps.

Switch from M1 and Get Port-In Benefits from Circles.Life

If you’re porting from M1 to Circles.Life, you’ll get:

• Bonus 50GB data for 6 months

• $20 in lifestyle vouchers (GV, Grab, Shopee)

• Free SIM delivery or eSIM activation

• Waived activation fee

• Full access to CirclesAI and lifestyle perks

These perks are available as of July 2025. Check Circles.Life’s website for the latest updates.

How to Port Your Number from M1 to Circles.Life

Here’s how to switch your number in just a few easy steps:

Step 1: Pick a Plan

Go to Circles.Life Plans and choose a port-in eligible option.

Step 2: Enter Porting Details

Enter your M1 number and NRIC/FIN exactly as they appear in M1’s records.

Step 3: Select SIM Type

Choose between physical SIM (1–2 day delivery) or instant eSIM (device compatibility required).

Step 4: Complete Activation

Once approved, Circles.Life will automatically port your number. You’ll receive a confirmation SMS when complete.

Tips for Seamless Number Porting from M1

• Don’t cancel your M1 plan yourself—Circles.Life will handle the transition automatically.

• Ensure your M1 line is active before starting.

• Your NRIC or FIN must match M1’s registration records exactly.

• Port on weekdays for faster processing (avoid public holidays and weekends).

Common Number Porting Issues from M1 (Solved)

FAQ: Porting to Circles.Life from M1

Will I lose service during the porting process?

No, you’ll continue using your M1 SIM until Circles.Life activates your number. Most users experience minimal or no downtime.

Do I need any documents to port?

Just your NRIC or FIN. No extra documents are needed unless requested for verification.

Can I port a prepaid M1 number?

Yes, as long as your number is active and registered in your name.

How long does porting usually take?

Most transfers complete in 1 to 2 business days. Weekends or public holidays may delay the process slightly.

What if my porting request is rejected?

You’ll be notified and can correct any errors (like ID mismatches) and retry. Circles.Life support is also available to help via the app.

Final Thoughts

If you’re thinking about porting from M1 to Singtel, pause for a moment and ask: is this really an upgrade—or just more of the same?

Circles.Life offers something fundamentally different: contract-free living, smarter support with AI, built-in roaming, real lifestyle rewards, and data plans that don’t punish you for growing. It’s not just about connectivity, it’s about a better mobile experience.

Before you port to Singtel, explore Circles.Life. You might just find that the telco you’ve been looking for has been here all along.