Explore Circles.Life Before Porting from M1 to GOMO

Are you planning to port your number from M1 to GOMO? If you’re looking for better pricing, more generous data bundles, or improved support, GOMO may seem like an appealing upgrade. But before you make that switch, it’s worth taking a closer look at Circles.Life—Singapore’s first fully digital, contract-free telco that puts flexibility, transparency, and lifestyle perks front and center.

This article will walk you through what Circles.Life offers compared to M1 and GOMO, and why more users are skipping traditional telcos altogether in favor of this modern, AI-enhanced mobile experience.

Common Reasons to Switch from M1 and GOMO

Whether you’re leaving M1 or considering a move to GOMO, most porting decisions come down to the same issues:

• Locked-in contracts and cancellation fees: M1 often locks users into 12- or 24-month agreements. GOMO is contract-free but still operates within limited prepaid bundles.

• Lack of lifestyle perks: Neither telco offers much beyond calls, SMS, and data. There are few ongoing benefits or rewards for loyal users.

• Roaming difficulties: M1’s roaming plans require activation or additional packs. GOMO's coverage is limited and requires manual top-ups or purchases.

• Data constraints and app limitations: GOMO’s plans come with app-specific data restrictions (like social media-only usage), while M1 throttles or charges for exceeding data caps.

With Circles.Life, you get contract-free plans, generous data, smarter roaming, and built-in rewards—right out of the box.

What Users Say About GOMO and M1

“I left M1 because of the contract and cancellation fees. Thought GOMO would be better, but I still ended up buying extra data halfway through the month.”

— Reddit, r/Singapore, April 2025

“GOMO app has limited control. Can’t manage roaming easily or change plan features unless I cancel and rejoin.”

— Google Review, May 2025

“M1 was fast when it worked but coverage inside buildings and on trains was patchy. Switching to something more stable.”

— Facebook Review, May 2025

Why Circles.Life Is a Smarter Alternative to GOMO

1. No Contracts. Full Control.

Circles.Life is one of the only telcos in Singapore offering true no-contract plans across all pricing tiers. You can cancel or modify your plan anytime, without fear of penalties or exit fees.

GOMO doesn’t have traditional contracts, but it still locks users into fixed prepaid plans with limited customisation and add-on flexibility.

2. True 5G with 99% Coverage

Circles.Life offers fast and reliable 5G coverage islandwide, powered by top-tier infrastructure. Whether you're gaming, streaming, or working remotely, you’ll enjoy smooth performance without location-based slowdowns.

GOMO’s 5G is limited to specific plans and areas, and users report inconsistent coverage in malls, MRT stations, and residential buildings.

3. Free Roaming Across Asia-Pacific

Circles.Life includes up to 10GB of free roaming data in 7 countries including Malaysia, Thailand, Indonesia, and Australia—at no extra charge.

GOMO requires you to activate and pay for roaming add-ons each time you travel, which may result in unexpected costs or expired packages.

4. AI Tools with CirclesAI

CirclesAI is an in-app assistant powered by GPT-4o that makes mobile management simple and proactive. Features include:

• Data usage forecasts

• Plan recommendations

• Instant help for billing and tech issues

• Travel tools and roaming alerts

• Reward suggestions based on user behavior

Neither M1 nor GOMO offers this level of intelligent, AI-driven assistance.

5. Real Rewards: Lifestyle Vouchers & Entertainment

Circles.Life doesn’t stop at telco essentials. You’ll also receive:

• Monthly Golden Village movie tickets

• Vouchers for Grab, Shopee, and Foodpanda

• Curated shopping and travel offers

These perks are automatically refreshed and included with most plans, not just high-spend bundles.

Circles.Life vs GOMO and M1: Feature-by-Feature Comparison

Core Data Plans

5G Plans

Travel Plans

CirclesAI: Smart Telco Management Built In

CirclesAI gives users more control and convenience than any other telco app in Singapore:

• Automatically alerts you when you’re nearing your data limit

• Helps you switch or adjust your plan with one tap

• Offers personalised vouchers based on your location or preferences

• Delivers travel assistance, including data availability by country

This AI assistant lives inside the Circles.Life app and is updated regularly with new GPT-4o features.

Porting from M1? Enjoy These Exclusive Perks

When you switch from M1 to Circles.Life, you receive:

• Bonus 50GB data (valid for 6 months)

• $20 in lifestyle vouchers (movies, food, rides)

• Waived SIM activation fee

• Free eSIM or physical SIM card delivery

• Access to CirclesAI and app-only rewards

These port-in promotions are accurate as of July 2025 and may vary by plan.

Step-by-Step: How to Port from M1 to Circles.Life

Step 1: Choose Your Plan

Visit Circles.Life Plans and pick a port-in eligible plan.

Step 2: Provide Your M1 Info

Enter your mobile number and the NRIC/FIN tied to your M1 account. This ensures smooth identity verification.

Step 3: Choose SIM Type

Select a physical SIM (delivered in 1–2 business days) or an instant eSIM (activation in minutes, device compatibility required).

Step 4: Wait for Confirmation

You’ll receive an SMS when the number has been ported. Most port-ins complete within 1–2 business days.

Tips for a Smooth Porting Experience

• Keep your M1 line active until the switch is confirmed

• Make sure your NRIC/FIN matches M1’s registration records

• Avoid starting the porting process on a Friday or public holiday

• Back up any SIM contacts or old SMS messages beforehand

Porting typically takes 24–48 hours. You’ll receive clear notifications throughout the process.

Common Porting Problems from M1 (And How to Solve Them)

ID mismatch

Make sure the NRIC/FIN used during signup exactly matches M1’s database. Typos or abbreviations can cause delays.

SIM deactivated

If your M1 number hasn’t been used in a while, reactivate it before porting. Use it to make a quick call or SMS.

Early contract exit

If you’re still under a postpaid contract with M1, early termination fees may apply. Contact M1 for your contract end date.

Roaming block

If you’re overseas, porting may not work. Begin the port-in once you're back in Singapore.

FAQs About Porting to Circles.Life from M1

Will I lose service during porting?

Generally not. You’ll continue using your M1 SIM until Circles.Life activates your new number. Most users experience no downtime at all.

What documents do I need to port?

Just your NRIC or FIN. No uploads or scans are required. The number must also be registered in your name.

Can I port a prepaid number from M1?

Yes. Both prepaid and postpaid M1 numbers can be ported as long as they are active.

What if my porting fails?

Circles.Life will notify you with a reason. Most issues involve ID mismatches or inactive numbers. Once resolved, you can retry immediately.

How long does porting take?

Typically 1–2 business days. Weekend requests or public holiday submissions may be delayed to the next working day.

Final Thoughts

If you're switching from M1 to GOMO, it might seem like you’re simplifying your mobile experience. But when you dig deeper, GOMO still comes with limitations—from app-specific data rules to limited perks and manual roaming setup.

Before you port, consider Circles.Life the telco that offers more of everything: more data, more freedom, more perks, and smarter tools to manage it all.

With no contracts, built-in AI support, free roaming, and real lifestyle benefits, Circles.Life delivers a truly modern mobile experience—something GOMO and M1 just can’t match.

Before you port to GOMO, explore Circles.Life and see what it really means to put the user first.