Explore Circles.Life Before Porting From GOMO to StarHub

If you're considering a move from GOMO to StarHub, you’re not alone. With competitive data plans and regular promotions, many users explore StarHub as their next provider. But before you make the switch, it’s worth pausing to evaluate Circles.Life—a growing digital telco that’s quickly becoming the go-to alternative in Singapore.

Unlike traditional telcos, Circles.Life delivers flexible, no-contract plans, AI-powered perks, and roaming that works the way it should. This guide explores why Circles.Life could be a smarter move for your lifestyle, data habits, and budget.

Common Reasons People Switch from GOMO and StarHub

There are several recurring reasons why Singaporeans port their numbers from one telco to another, particularly from GOMO or StarHub:

• High monthly costs: While GOMO offers low base rates, charges for extra data or roaming can add up. StarHub often requires contract commitments to access discounted prices.

• Inflexible contracts: StarHub’s traditional plans typically involve 12 to 24-month commitments, with penalties for early termination.

• Limited roaming support: GOMO users traveling abroad frequently face limitations unless they buy costly add-ons. StarHub’s roaming options can also be restrictive depending on the destination.

• Attractive perks from competitors: Circles.Life is gaining traction with perks that go beyond basic data plans—including AI features, entertainment vouchers, and global roaming benefits.

What Users Are Saying About StarHub Online

Before porting to StarHub, it helps to know what current users are experiencing. Here are a few issues raised in online reviews and forums:

“Thought StarHub’s 5G plan would be fast, but coverage is spotty in the East. Switching again.”

— Reddit, r/Singapore, April 2025

“Tried cancelling after contract ended. Still got charged for the next month. Their support couldn’t explain it properly.”

— HardwareZone Forum, May 2025

“Needed roaming for a trip to Japan. StarHub’s roaming didn’t activate even though I had enabled it in the app.”

— Facebook Community Review, May 2025

Reading real user experiences can offer perspective beyond the marketing—and shows the value of researching alternatives like Circles.Life.

Why Circles.Life Is a Smarter Choice Than StarHub

No Contracts. No Commitments.

Circles.Life offers completely contract-free plans, making it ideal for students, expats, digital nomads, or anyone who wants freedom from long-term obligations. You can change or cancel anytime, without early termination fees.

5G Network with 99% Coverage

Circles.Life partners with top-tier infrastructure to provide fast, stable 5G across 99% of Singapore. Whether you're streaming, gaming, or video calling, you can expect low latency and high-speed connectivity in both central and suburban areas.

Built-In Lifestyle Benefits

Circles.Life goes beyond telecom with meaningful perks. Subscribers enjoy exclusive Golden Village movie tickets, discounts on ride-hailing and food delivery services, and access to limited-time shopping vouchers. These are real, usable rewards that many telcos do not provide.

Travel-Ready Roaming Perks

Get free roaming data in seven countries, including Malaysia, Thailand, Indonesia, and Australia. This eliminates the need for separate tourist SIMs or complicated travel add-ons—perfect for frequent flyers and weekend getaways.

Plans That Prioritize Value

For instance, Circles.Life currently offers:

• 200GB 5G Plan at $13/month (updated July 2025)

• 300GB + Roaming Plan at $15/month

• Unlimited Perks + AI Plan at $18/month

These prices beat most StarHub options in both data volume and bonus features.

Circles.Life vs. StarHub: A Detailed Comparison

Data-Only Plans

Roaming Plans

5G Plans

What is CirclesAI?

CirclesAI is an in-app assistant powered by OpenAI’s GPT-4o model. It’s designed to help you make smarter decisions, save money, and manage your account efficiently. Features include:

• Smart plan suggestions based on your usage

• Real-time support for account or roaming questions

• Weekly curated vouchers based on your interests

• Usage summaries and proactive alerts

No other telco in Singapore currently offers this level of personalized AI support.

Porting Offers from Circles.Life

Switching from GOMO? Here's what you get when you port your number to Circles.Life:

• 50GB bonus data for 6 months

• $20 in vouchers (GV, Grab, or Shopee)

• Free eSIM or SIM delivery

• Waived activation fee (usually $38)

• Full access to CirclesAI tools

All offers are accurate as of July 2025. Check the Circles.Life site for real-time availability.

Tips for Porting from GOMO

To ensure a smooth transition:

• Keep your GOMO line active during the porting process. Circles.Life will handle termination.

• Avoid porting during weekends or public holidays.

• Back up your contacts and any important SMS from your GOMO SIM.

• Ensure your registered NRIC/FIN matches GOMO’s records to avoid delays.

Step-by-Step: How to Port Your Number

1. Choose a Plan

   Go to Circles.Life's official plans page and select an option eligible for port-in.

2. Enter GOMO Number

   Provide your mobile number and the NRIC or FIN tied to the account.

3. Pick eSIM or SIM Delivery

   eSIM activation can happen in minutes. SIM cards are delivered within 1–2 business days.

4. Wait for Confirmation

   Once approved, your number will be ported over automatically. You’ll receive confirmation by SMS.

Most number port-ins complete in 24–48 hours, provided all details are correct.

Common Porting Issues (and How to Solve Them)

ID Mismatch:

Make sure your NRIC or FIN matches exactly what GOMO has on file. Even a small spelling difference can cause rejection.

Inactive SIM:

If your GOMO SIM is not in use or deactivated, porting will fail. Reactivate it if necessary.

Contract Lock-In:

While GOMO doesn’t usually require contracts, some promotional plans may have minimum term commitments. Check for any early exit fees.

Porting Delay:

If it takes more than 2 days, contact Circles.Life via live chat or in-app support to investigate.

FAQs About Number Porting

Is there any downtime during the porting process?

Most users experience little to no service disruption. Porting typically occurs overnight or during off-peak hours, and you’ll receive a notification once the process is complete. You can continue using your GOMO SIM until the new Circles.Life SIM or eSIM becomes active.

What documents are required for number porting?

You’ll need a valid NRIC or FIN that matches the information registered with your current provider. No additional documentation is required for individual port-ins, and the process can be completed online or through the Circles.Life app.

What if my number porting request fails?

You will be notified via email or SMS if the porting fails. The most common causes are mismatched personal information or an inactive number. Double-check your details and ensure your GOMO SIM is still active. Once corrected, you can retry the process immediately.

Can I port a prepaid number to Circles.Life?

Yes, prepaid GOMO numbers are eligible for porting to Circles.Life. Ensure your line is registered in your name and is currently active. The process is the same as for postpaid lines, and you will still receive all relevant port-in benefits.

How long does the number porting process take?

Porting usually takes 1–2 business days. Requests made during weekends or public holidays may take slightly longer. Circles.Life will notify you once the transfer is successful, and you can track the status through the app.

Final Thoughts

Porting from GOMO to StarHub might seem like an obvious step, especially if you're attracted by a special promotion. However, it’s important to look beyond marketing and examine the real value you're getting. Circles.Life stands out with transparent pricing, generous data, built-in travel perks, and no contractual lock-ins.

With tools like CirclesAI, instant activation via eSIM, and unmatched port-in benefits, Circles.Life offers more than just mobile coverage it offers freedom, personalization, and support that actually understands your needs.Before you port, explore your options and consider whether Circles.Life might be the upgrade you’ve been looking for.