Explore Circles.Life Before Porting from Giga to StarHub

Planning to port your number from Giga to StarHub? You're not alone. Many mobile users in Singapore look for better performance, roaming features, or discounts—especially when their existing plan starts to feel limited. But before you make the jump to StarHub, there's one more player to seriously consider: Circles.Life.

Known for its contract-free model, generous data bundles, lifestyle rewards, and AI-powered mobile features, Circles.Life is fast becoming the smart telco alternative for digital-first users who want more from their plan.

In this blog, we’ll walk through everything you need to know before you port—covering performance, pricing, perks, and a comparison with both Giga and StarHub.

Why People Switch from Giga and StarHub

While Giga and StarHub cater to very different types of users, most porting decisions stem from the same frustrations:

• Data limitations or overage fees: Giga’s affordable base plans can get expensive with roaming or add-ons. StarHub often offers more data—but only with lock-in contracts.

• No perks or lifestyle value: Neither provider gives much beyond talktime, SMS, and data.

• Inflexibility: Giga plans are prepaid and fixed. StarHub’s postpaid plans often require 12–24 month commitments.

• Unpredictable roaming charges: Roaming setups on both providers can be complicated or require activation steps that are easy to forget.

Circles.Life was designed to fix all of these problems from day one.

What Users Are Saying About StarHub (and Giga)

“Ported to StarHub last year, but didn’t realise their roaming add-ons weren’t included. Had to pay extra while overseas.”

— Reddit, r/Singapore, April 2025

“Giga works well locally, but has no real perks. It’s just a SIM and that’s it.”

— HardwareZone Forum, May 2025

“Customer service on StarHub was hard to reach during a billing issue. Took over a week to resolve.”

— Facebook Review, May 2025

These comments reflect the need for transparency, flexibility, and smarter support—all things Circles.Life builds into its experience.

Why Circles.Life is a Better Alternative to StarHub

No Contracts, Full Control

Circles.Life lets you subscribe, cancel, or upgrade at any time—with no lock-in. You’re not penalized for switching plans or leaving, which is ideal for users who want monthly flexibility.

In contrast, StarHub’s better deals usually require a 12- or 24-month contract, which limits your ability to change providers if a better offer comes along.

Nationwide 5G with Real Speed

Circles.Life offers 99% 5G coverage across Singapore, delivering fast download speeds, smooth gaming, and crystal-clear video calls. Powered by high-speed infrastructure, the network competes with the best of Singapore’s big telcos.

Giga offers limited 5G on selected plans, and StarHub’s 5G access varies by plan tier or device compatibility.

Real Lifestyle Benefits

Circles.Life includes monthly perks like:

• Golden Village movie tickets

• Grab, Shopee, and Foodpanda vouchers

• App-exclusive offers for travel and dining

StarHub and Giga don’t offer any recurring lifestyle perks unless bundled into long-term, high-priced plans.

Built-in Roaming

All Circles.Life users get up to 10GB of free roaming data in popular travel destinations like Malaysia, Thailand, Indonesia, Japan, and Australia. No separate top-ups or app toggles required.

StarHub requires add-ons or roaming passes. Giga only supports roaming in select countries and requires manual setup.

CirclesAI: Your In-App Smart Assistant

Powered by GPT-4o, CirclesAI helps users:

• Predict data usage

• Suggest better plans

• Offer live support

• Alert you to roaming status

• Recommend vouchers based on lifestyle

Neither StarHub nor Giga offer AI-powered in-app support today.

Circles.Life vs StarHub and Giga: Plan Comparison

Core Data Plans

5G Plans

Travel & Roaming Plans

CirclesAI: More Than Just Support

CirclesAI is a full-service smart assistant within the app:

• Get real-time help without waiting on hold

• Track roaming with automatic notifications when you land

• Get personalised suggestions on better plans or data usage

• Receive lifestyle perks based on your habits

This creates a better mobile experience than traditional telcos offer.

Porting from Giga? Enjoy Exclusive Circles.Life Perks

When you switch from Giga to Circles.Life, you get:

• 50GB bonus data valid for 6 months

• $20 in vouchers (movie, food, or ride apps)

• Free eSIM or physical SIM delivery

• No registration fees

• Instant access to CirclesAI and perks from Day 1

These offers are current as of July 2025. Always check the latest promotions during sign-up.

Step-by-Step: How to Port to Circles.Life

1. Choose a Plan

   Visit Circles.Life Plans and select a port-in eligible option.

2. Enter Your Details

   Use your Giga number and registered NRIC/FIN during checkout.

3. Pick SIM Type

   Choose instant eSIM activation or get a physical SIM delivered in 1–2 days.

4. Wait for Confirmation

   Porting typically takes 1–2 business days. You’ll get a confirmation SMS once complete.

Tips for a Smooth Porting Experience

• Don’t cancel your Giga line—Circles.Life will terminate it automatically after porting.

• Make sure your NRIC/FIN matches your Giga registration.

• Start the port on a weekday to avoid delays from weekend queues.

• Back up contacts or SMS in case of any transition hiccups.

Common Porting Errors (And How to Fix Them)

ID mismatch:

Use the exact NRIC/FIN that Giga has on file. If mismatched, the port will be rejected.

Inactive Giga number:

Ensure your SIM is still active before starting the port.

Delayed porting:

If porting takes longer than 2 business days, contact Circles.Life via the app for assistance.

eSIM issues:

Ensure your device supports eSIM. Most flagship phones from 2020 onward are compatible.

FAQ: Porting to Circles.Life from Giga

Will I lose service while porting?

No, you’ll stay connected to Giga until Circles.Life activates your new SIM. The switch happens in the background.

Can I port a prepaid Giga number?

Yes, as long as it’s active and registered under your name.

What documents are needed?

Just your NRIC/FIN. No uploads required.

How long does porting take?

1–2 business days for most users. Weekends and public holidays may delay the process.

What if porting fails?

You’ll be notified and can retry after correcting your ID or ensuring your number is active.

Final Thoughts

If you’re considering a switch from Giga to StarHub, take a moment to look at the bigger picture. While StarHub may offer higher-tier features, many of them come at the cost of long contracts, confusing add-ons, and limited perks.

Circles.Life, on the other hand, gives you the freedom of no contracts, smarter AI tools, built-in roaming, and monthly rewards—all for a lower monthly cost and with better control through a sleek mobile app.

Before you port to StarHub, take a closer look at Circles.Life. It might be the upgrade your mobile plan actually needs.