Explore Circles.Life Before Porting from Giga to Singtel

Are you thinking about porting your number from Giga to Singtel? While Singtel is known for its strong coverage and brand presence, many users find themselves surprised by contracts, roaming charges, or unexpected plan costs after switching. If you're looking for a smarter, more flexible mobile experience, it’s worth exploring Circles.Life before you make the move.

Circles.Life is one of Singapore’s most forward-thinking telcos—designed for digital users who want real 5G, contract-free plans, lifestyle perks, and transparent pricing with no fine print.

Common Reasons People Switch from Giga and Singtel

Whether you're using Giga's flexible data plans or Singtel's traditional postpaid service, there are a few common reasons users decide to change providers:

• Data limitations or cost overages: Giga’s entry plans are affordable, but exceeding limits or roaming abroad can quickly add to your bill. Singtel’s postpaid plans are often priced at a premium.

• Lack of lifestyle benefits: Both Giga and Singtel plans tend to focus solely on telecom services, offering little in terms of entertainment or everyday perks.

• Contract restrictions: Singtel’s postpaid plans usually include a 12–24 month commitment, which can be restrictive.

• Desire for better control and transparency: Circles.Life allows full control via app, no contracts, and lifestyle features powered by AI.

User Complaints About Singtel (From Reviews & Forums)

Many Singtel customers share concerns about service limitations and fees especially after porting in:

“Paid $40/month thinking it was unlimited. Turns out it capped at 180GB. Misleading.”

— Reddit, r/Singapore, April 2025

“Roaming was hard to activate. I missed an urgent call overseas and didn’t even get notified.”

— Facebook Review, March 2025

“Customer service is hit-or-miss. Takes forever to chat with a real person.”

— HardwareZone Forum, May 2025

These issues highlight the importance of reviewing all your options before porting your number.

Why Circles.Life is a Better Alternative to Singtel

Contract-Free Plans for Complete Flexibility

Circles.Life operates on a completely no-contract basis. That means you can upgrade, downgrade, or cancel at any time without being charged early exit penalties—unlike Singtel, which often locks you into long-term commitments.

Reliable 5G Coverage Across Singapore

Circles.Life uses an advanced network infrastructure that delivers 99% 5G coverage island-wide. Whether you’re streaming HD content or making video calls, you’ll enjoy stable and high-speed connectivity.

Built-In AI and Lifestyle Benefits

CirclesAI, powered by GPT-4o, is included with your plan. This digital assistant offers:

• Plan usage tips based on real data

• Fast support responses inside the app

• Personalized voucher recommendations (movies, transport, food)

With Circles.Life, your telco is more than just a SIM—it’s a smart, digital companion.

Free Roaming Data in Key Travel Destinations

Circles.Life includes free roaming data in 7 popular countries including Malaysia, Indonesia, Thailand, and Australia. There’s no need to buy add-ons or activate separate packages.

Better Value Without the Hidden Costs

Here’s a quick look at Circles.Life's top plans (accurate as of July 2025):

• 200GB Plan – $13/month

• 300GB + 10GB Roaming – $15/month

• Unlimited Plan + Lifestyle – $18/month

All plans come with bonus data, rewards, and AI tools—without any hidden charges.

Circles.Life vs. Singtel: Plan Comparison

Data Plans

Roaming Plans

5G Plans

Porting from Giga? Grab These Exclusive Circles.Life Benefits

Switching from Giga to Circles.Life unlocks:

• Extra 50GB bonus data for 6 months

• $20 in lifestyle vouchers (Golden Village, Grab, Shopee)

• Free eSIM or physical SIM delivery

• Activation fee fully waived (normally $38)

• Full access to CirclesAI from Day 1

These offers are accurate as of July 2025 and apply to all eligible port-ins.

Tips for Seamless Number Porting from Giga

Follow these steps to avoid disruption:

• Keep your Giga SIM active until the port is complete

• Do not cancel your current line manually—Circles.Life will transfer it automatically

• Port on a weekday, as weekends or public holidays can cause delays

• Ensure your NRIC/FIN matches Giga’s registration

Step-by-Step: How to Port Your Number to Circles.Life

1. Select a Plan

   Visit Circles.Life Singapore Plans and pick one with port-in eligibility.

2. Enter Giga Details

   You’ll provide your Giga number and the NRIC/FIN used when signing up.

3. Choose SIM Type

   eSIM offers instant activation. Physical SIMs are delivered in 1–2 working days.

4. Receive Confirmation

   Porting typically completes within 24–48 hours. You’ll get a message once it’s successful.

Common Number Porting Issues (Solved)

ID mismatch:

Ensure the NRIC or FIN you use during signup exactly matches the details you provided to Giga. If there's a difference, your porting will be rejected.

Inactive SIM:

If you haven’t used your Giga line recently, it may have been deactivated. Make a quick call or send an SMS to confirm it’s active.

Roaming lock or contract:

While Giga doesn’t use contracts, some promotions or number ranges may have specific conditions. Verify if any restrictions apply.

Delayed porting:

If you don’t receive confirmation within 2 working days, contact Circles.Life customer support through the app or website.

FAQs About Porting from Giga to Circles.Life

Will there be any downtime during porting?

Most users do not experience any service interruption. Your number remains active on Giga until the port completes, and you’ll get a notification once your Circles.Life SIM is ready.

What documents do I need to port from Giga?

You’ll only need your NRIC or FIN number that was originally registered with Giga. No physical documents or verification is typically required.

Can I port a prepaid Giga number?

Yes. As long as your Giga number is active and registered under your name, it is eligible for porting to Circles.Life. You’ll still receive the same port-in rewards.

What if my number porting is rejected?

This usually happens due to mismatched ID details or inactive SIM status. Double-check your NRIC and ensure your Giga line is currently working before reapplying.

How long will the number porting take?

Porting typically takes between 1 to 2 business days. Weekend or public holiday requests may take longer, but Circles.Life will notify you as soon as it's complete.

Final Thoughts

Before you port from Giga to Singtel, take a moment to consider what you're really getting. If you're looking for better value, full flexibility, real perks, and a digital-first mobile experience, Circles.Life is the smarter choice.

It offers more than just mobile coverage—it’s a lifestyle upgrade. No contracts, generous data, AI-powered features, and real roaming support all come together to help you get more from your telco. Before you port to Singtel, explore Circles.Life and discover what smarter mobile feels like.