Explore Circles.Life Before Porting from Giga to M1

Are you thinking of porting your number from Giga to M1 in search of better coverage, 5G access, or more data for less? You’re not alone. Many mobile users in Singapore are constantly comparing providers to find the right balance of cost, flexibility, and features. But before you move to M1, it’s worth taking a closer look at Circles.Life.

As a contract-free, lifestyle-focused telco, Circles.Life delivers more than data—it delivers flexibility, smarter support, free roaming, and AI-driven features that put you in control. This guide walks through why Circles.Life may be the best alternative if you're currently on Giga and considering a switch.

Why Users Switch from Giga and M1

Switching providers often comes down to one or more of the following frustrations:

• Data limits and overage fees: Giga’s low-cost entry plans work well until you exceed your limit. M1 plans can also charge heavily for extra usage or roaming data.

• Rigid contracts: M1 frequently requires users to sign a 12- or 24-month agreement to unlock better deals.

• Roaming limitations: Neither Giga nor M1 makes it easy or cheap to travel with data.

• Missing perks: While Giga focuses on basic mobile services, and M1 bundles perks into long-term contracts, Circles.Life offers built-in lifestyle rewards, AI tools, and bonus data—even on short-term plans.

If your mobile needs include more travel, remote work, streaming, or flexibility, Circles.Life could be your best bet.

What Users Say About M1 Online

Let’s take a look at some real user feedback on M1:

“Good network speeds but not happy with the customer support. Took days to get help for a SIM issue.”

— Reddit, r/Singapore, April 2025

“The 5G plan looked good on paper but didn’t perform well inside buildings.”

— Facebook Review, May 2025

“I didn’t realize I was locked into a contract until I tried to switch. The cancellation fee was steep.”

— HardwareZone Forum, May 2025

These issues are exactly what Circles.Life is designed to address: a network that works, support that responds, and plans that don’t trap you.

Why Circles.Life Is a Better Choice Than M1

1. No Contracts. Full Freedom.

Circles.Life gives you complete control. There’s no need to commit for 12 or 24 months just to unlock a decent rate. All plans are 100% contract-free, and you can pause or cancel at any time.

2. Real 5G with Nationwide Coverage

Circles.Life offers 99% 5G coverage, delivering blazing-fast download speeds and ultra-low latency across Singapore. Whether you're in Orchard, Punggol, or riding the MRT, the network is optimized for streaming, video calls, and mobile work.

3. Lifestyle Benefits Built In

With Circles.Life, you don’t just get data. You also get:

• Golden Village movie vouchers

• Food delivery and ride-hailing vouchers

• Weekly AI-curated deals

• CirclesAI, a smart assistant powered by GPT-4o, to help with usage tips, plan upgrades, and travel settings

M1 doesn’t offer this level of personalization or rewards outside of long-term corporate bundles.

4. Roaming That Works, Without the Hassle

Circles.Life includes up to 10GB of roaming data in 7 countries, including Malaysia, Thailand, Indonesia, Australia, and Japan. There’s no need to toggle roaming or buy confusing add-ons.

5. Plans That Actually Save You Money

Compare Circles.Life’s plans (accurate as of July 2025):

• 200GB Plan – $13/month

• 300GB + 10GB Roaming Plan – $15/month

• Unlimited AI + Lifestyle Plan – $18/month

These plans offer more data and features at a lower monthly rate than many M1 bundles.

Circles.Life vs M1: Feature Comparison

Base Data Plans

5G Plans

Travel Plans

CirclesAI: The Smart Assistant Inside Your Plan

One of Circles.Life’s standout features is CirclesAI, a smart assistant available within the app that helps you:

• Monitor and manage your data in real time

• Recommend plan upgrades or downgrades

• Deliver weekly rewards based on your habits

• Automatically manage roaming and usage alerts

This is a feature completely missing from Giga and M1—and it’s included with every Circles.Life plan.

Port-in Offers for Giga Users Switching to Circles.Life

When you switch from Giga to Circles.Life, you can unlock these exclusive benefits:

• 50GB bonus data (valid for 6 months)

• $20 worth of vouchers (movie, food, or ride-hailing)

• Free SIM delivery or instant eSIM activation

• Waived activation fee (save $38)

• Access to AI tools and lifestyle perks from Day 1

These offers are live as of July 2025, subject to availability.

Tips for a Smooth Porting Experience from Giga

Follow these suggestions to make the transition simple:

• Keep your Giga line active during the porting process. Don’t cancel your plan manually.

• Port your number on a weekday to avoid processing delays due to weekends or public holidays.

• Make sure the NRIC/FIN you provide matches what Giga has on file.

• Back up contacts and SMS just in case your SIM deactivates before the new one arrives.

Step-by-Step: Port Your Number to Circles.Life

1. Choose a Circles.Life Plan

   Visit the official plans page and select a port-in plan.

2. Submit Porting Info

   Enter your Giga number and the NRIC/FIN tied to the account.

3. Pick SIM Type

   Choose between physical SIM (1–2 day delivery) or eSIM (instant setup).

4. Complete Porting

   After verification, your number will be transferred in 1–2 business days. You’ll get an SMS confirmation.

Common Porting Issues and How to Avoid Them

Mismatched Personal Info:

Double-check that your NRIC or FIN matches what Giga has on record. A mismatch will result in rejection.

Inactive SIM:

Your Giga number must be currently active. Make sure it's in use before initiating the port.

Weekend Delay:

Porting requests submitted on Friday evening or weekends may be processed the next business day. Plan accordingly.

Old Giga Promotions:

Some Giga numbers tied to special promotions or short-term lines may not be eligible for porting. Check your plan’s fine print.

FAQs About Porting to Circles.Life from Giga

Will my mobile service stop during porting?

Usually not. You’ll remain connected to Giga until Circles.Life activates your SIM. The switch typically happens overnight or during off-peak hours, minimizing any disruption.

What documents do I need?

You only need to provide your NRIC or FIN—no physical paperwork is required. Your Giga number must be registered under that ID.

Can I port a prepaid Giga number?

Yes. Prepaid and postpaid numbers can be ported as long as they are active and registered in your name.

How do I know if my porting was successful?

You’ll receive an SMS or email once your porting is approved. Your Circles.Life SIM or eSIM will go live shortly afterward.

What happens if porting fails?

You’ll be notified and given a reason—usually due to mismatched IDs or inactive numbers. You can resolve the issue and retry immediately.

How long does it take to complete the porting process?

Most port-ins are completed within 1–2 business days. Porting may take longer during public holidays or weekends.

Final Thoughts

Porting your number from Giga to M1 may seem like a simple next step—but it’s not always the best one. If you're after more data, fewer restrictions, smarter support, and perks that go beyond just connectivity, Circles.Life is a serious contender.

With contract-free plans, real 5G, AI tools, free roaming, and exclusive lifestyle rewards, Circles.Life helps you get more from your telco without paying more.

Before you port to M1, explore Circles.Life—and discover a better way to stay connected.