Explore Circles.Life Before Porting from Giga to GOMO

Are you planning to switch from Giga to GOMO? If you’re after better prices, more data, or simpler roaming, you might think GOMO is the logical choice. But before you port your number, it’s worth exploring Circles.Life—Singapore’s contract-free, lifestyle-first telco that brings together high-speed 5G, smart tools, travel benefits, and unbeatable flexibility.

Circles.Life isn’t just another low-cost option. It’s a mobile provider designed for people who want real value, personalisation, and modern features that go beyond basic connectivity.

Common Reasons People Switch from Giga and GOMO

Most users leave Giga or GOMO for the same underlying reasons:

• Data caps and cost creep: What starts as an affordable plan often becomes expensive once you exceed your base allowance or need roaming.

• Limited lifestyle perks: Both Giga and GOMO offer affordable data, but they rarely include benefits like movie tickets, food vouchers, or AI-powered assistance.

• Lack of flexibility: GOMO’s prepaid bundles are fixed and don’t always suit changing usage needs. Giga users often find plan management to be inflexible or limited by app features.

• Better promotions from elsewhere: Telcos like Circles.Life are aggressively winning over new users with bonus data, smart features, and travel-friendly options.

What Users Say About GOMO

Before porting to GOMO, it’s worth seeing what current users are saying online:

“The base plan is cheap, but once I need more data or travel, it adds up quickly.”

— Reddit, r/Singapore, April 2025

“Customer service was fine until I had an issue with roaming—took days to get it resolved.”

— Facebook Review, May 2025

“No lifestyle perks. It’s just data and calls. I expected more from a Singtel brand.”

— HardwareZone Forum, May 2025

These comments highlight the importance of evaluating plans not just on price, but also on usability, support, and perks.

Why Circles.Life May Be a Better Option Than GOMO

1. Freedom with Contract-Free Plans

Circles.Life operates entirely without contracts. Unlike GOMO, which offers fixed prepaid bundles, Circles.Life plans give you the flexibility to change, cancel, or upgrade anytime.

2. Fast, Reliable 5G Coverage

Circles.Life provides 99% 5G coverage, supported by robust infrastructure. Whether you’re in downtown Singapore or a residential estate, you’ll experience fast speeds for streaming, gaming, and work.

3. AI-Enhanced Experience with CirclesAI

CirclesAI is a GPT-4o powered assistant inside the Circles.Life app that provides:

• Real-time usage insights

• Plan optimization tips

• Weekly lifestyle deals

• Help with roaming, billing, and tech issues

GOMO doesn’t offer anything comparable.

4. Built-In Lifestyle Rewards

Circles.Life users receive:

• Golden Village movie tickets

• Grab and Shopee vouchers

• Restaurant and travel discounts

These perks are refreshed regularly and available on all core plans.

5. Seamless Roaming Across Asia

All Circles.Life plans include free roaming data in up to 7 countries (Malaysia, Indonesia, Thailand, Australia, etc.)—a major step up from GOMO’s paid roaming packs or regional limits.

Circles.Life vs GOMO: Plan Comparison

Data Plans

5G Plans

Roaming Plans

What is CirclesAI?

CirclesAI is a smart in-app assistant that elevates your telco experience with intelligent tools:

• Usage predictions: Know when you’re nearing your limits before you hit them.

• Smart plan suggestions: Upgrade or downgrade based on real use.

• Live support: Get answers in seconds, not hours.

• Lifestyle insights: Personalized recommendations for vouchers, activities, or content.

This feature is completely missing from GOMO, which relies on traditional FAQs or support chat queues.

Exclusive Port-In Perks from Giga to Circles.Life

If you’re switching from Giga, you’ll unlock:

• 50GB bonus data (valid 6 months)

• $20 worth of lifestyle vouchers (Golden Village, Grab, Shopee)

• Free SIM card delivery or eSIM activation

• Waived setup fee (typically $38)

• Full access to CirclesAI and in-app rewards

These perks are accurate as of July 2025 and are available on most eligible Circles.Life plans.

Tips for Smooth Number Porting from Giga

Follow these steps to ensure a smooth switch:

• Keep your Giga line active. Do not cancel it manually.

• Port on a weekday to avoid weekend delays.

• Make sure your NRIC or FIN matches what Giga has on file.

• If using eSIM, ensure your phone is compatible and not carrier-locked.

Step-by-Step: How to Port to Circles.Life from Giga

1. Pick a Plan

   Head to Circles.Life Plans and choose one marked for port-in.

2. Enter Porting Details

   Input your Giga number and NRIC/FIN during signup.

3. Select SIM Type

   Choose between physical SIM (1–2 days delivery) or instant eSIM.

4. Wait for Confirmation

   Porting usually completes in 1–2 working days. You’ll be notified by SMS and email.

Common Porting Errors and How to Fix Them

ID Mismatch

Ensure your NRIC/FIN matches Giga’s records exactly. Even a missing middle name can delay porting.

Inactive Number

Your number must be currently in use. Make a call or send a text to ensure it's active.

Delayed Activation

Avoid porting near weekends or holidays. Port earlier in the week for faster processing.

Prepaid Limitations

While most prepaid Giga numbers can be ported, some promo-based lines or data-only SIMs may not be eligible. Contact Giga support for confirmation.

FAQ: Porting to Circles.Life from Giga

Will I lose service during porting?

No, you will continue using your Giga SIM until Circles.Life activates your number. Most users experience little to no downtime.

What documents are needed to port?

You’ll only need your NRIC or FIN that’s associated with the Giga line. No paper forms or uploads are needed.

Can I port a prepaid Giga number?

Yes. As long as it’s registered under your name and currently active, your prepaid number is eligible.

How long does porting take?

Porting typically completes in 1–2 business days. Weekend or public holiday requests may extend the timeline.

What happens if my porting fails?

You’ll be notified via SMS or email. Common issues include ID mismatches or an inactive SIM. You can correct the issue and retry immediately.

Final Thoughts

If you're looking to leave Giga and eyeing GOMO as your next provider, take a step back and ask—what do you really want from your telco?

If you're after high-speed 5G, contract-free plans, real roaming, real rewards, and real control over your experience, then Circles.Life is the smarter move.

With unbeatable data volume, intelligent app features, lifestyle perks, and transparent pricing, Circles.Life is built for how Singaporeans live today—dynamic, mobile, and always connected.

Don’t just switch. Upgrade your mobile life with Circles.Life before porting to GOMO.