Step-by-Step Guide to Porting Your Number from Singtel to Circles.Life

Thinking of switching from Singtel? This guide walks you through how to port your number to Circles.Life while keeping your number active and uninterrupted. Number porting means transferring your existing mobile number from your current telco to another—without changing digits. It's a smart move if you're looking for better data deals, fewer fees, and more flexibility.

With Circles.Life, you can say goodbye to hidden charges, long-term contracts, and outdated bundles—and hello to data-packed plans, eSIM convenience, and lifestyle perks. Let’s dive into exactly how to make the switch from Singtel to Circles.Life.

Common Reasons for Users to Switch from Singtel

You’re not alone if you’re frustrated with Singtel. Here's what users on forums and social media often complain about:

• Locked-in contracts: Many users report being stuck in long-term contracts with high termination fees.

• Hidden charges: Bill shock from undisclosed roaming or add-on charges remains a top complaint.

• Complex customer support: Users share frustrations over long wait times and unclear support channels.

• Sluggish app experience: Some reviews mention delays and bugs in the MySingtel app.

• Data throttling: Even on unlimited plans, speed slowdowns are common.

These annoyances have prompted many to look for a simpler, more modern telco experience—which is exactly where Circles.Life shines.

Reasons for Singtel Users Porting to Circles.Life

If you're thinking of making the switch, here are the top reasons people are choosing Circles.Life over Singtel:

• Better SIM-only or eSIM plans: Choose from a variety of flexible, contract-free options.

• No-contract flexibility: Leave or change plans anytime—no strings attached.

• Transparent pricing: What you see is what you pay, with no surprise charges.

• Digital-first customer experience: Support, plan management, and porting—all handled online or via app.

• Attractive roaming/data add-ons: Budget-friendly add-ons for Malaysia and beyond.

• Lifestyle perks: Get vouchers for Shopee, GV, TADA, and more.

• Regular promotions: Enjoy bonus data, free months, and loyalty rewards.

Singtel Vs Circles.Life Plans

Wondering how Circles.Life stacks up? Here's a quick side-by-side of base-level postpaid plans:

Updated as of May 21, 2025. Always check the latest plans on their official sites.

For more detailed comparisons, check out our full Singtel plans breakdown here.

Key Difference Between Singtel and Circles.Life

Pre-requisite Checklist for Porting from Singtel

Before starting your porting journey, ensure these boxes are checked:

• Your Singtel number is currently active.

• You have no outstanding bills with Singtel.

• Postpaid? Make sure your contract has ended, or accept early termination fees.

• Prepaid? Your number must be registered in your name.

• You must be the registered owner of the number.

Once everything checks out, you’re ready to port!

Porting Your Singtel Number to Circles.Life (Step-by-Step)

Switching is fast and simple. Follow these exact steps:

Step 1: Choose a Circles.Life plan

Visit Circles.Life or download the app and pick your plan—whether it’s 100GB for $15 or 200GB for $20.

Step 2: Select “Port My Number” at Checkout

At the end of checkout, select the “Port my number” option and input your Singtel number.

Step 3: Choose Your SIM Type

You can select a physical SIM or an eSIM. eSIM is recommended for instant activation.

Step 4: Insert or Activate Your SIM

If you choose a physical SIM, insert it once delivered. For eSIM, follow the email instructions to scan the QR code and activate.

Step 5: Wait for Confirmation SMS

Circles.Life will send an SMS when porting is approved. This typically happens within 1–2 business days.

Step 6: Completion

Once your Singtel SIM stops working, the port is complete. You can now use your Circles.Life plan with your same number!

Important: Do not cancel your Singtel line manually. Porting will handle that automatically.

Activate Circles.Life eSIM Instantly

eSIM users can skip delivery wait times and activate in minutes. Watch this quick demo to see how easy it is to get started.

Circles.Life Popular SIM-Only & eSIM Plans for Port In

Here are the top-rated plans available for users porting in from Singtel:

Data updated on 21 May 2025. Subject to availability and promotion.

Common Issues When Porting from Singtel (and How to Fix Them)

Worried about hiccups? Here are the top problems and quick solutions:

• ID Mismatch: Your NRIC or FIN must match what Singtel has on record.

• Inactive Number: Ensure your Singtel number is active at time of porting.

• Contract Lock-In: Early termination fees may apply if you’re still within contract.

• Delayed Porting: If it takes more than 2 days, contact Circles.Life support immediately.

Tips to Make Your Porting Smoother

Make the switch seamless with these smart tips:

• Don’t cancel Singtel manually: Porting will deactivate it for you.

• Back up your contacts and SMS: Just in case there’s any disruption.

• Port on weekdays: Avoid weekends or public holidays to prevent delays.

SIM vs Physical SIM: Which One Should You Choose?

Both SIM types work great—but here’s how to choose the best for you:

Quick Tip: If you’re using an iPhone XS or newer, or a flagship Samsung/Google phone, go with eSIM for maximum convenience.

What Happens to Your Old Singtel Bill?

When you port to Circles.Life, Singtel will generate a final bill for your usage up to the day your number is ported out.

• If you’re postpaid, you’ll receive a prorated final bill.

• If you’re prepaid, any remaining balance is forfeited.

• Any termination charges (if under contract) will also be included.

Reminder: You do not need to manually cancel your line—Circles.Life handles that once porting completes.

Will I Lose My Rewards or Points with Singtel?

Yes—when you switch providers, your Singtel Dash, Rewards Points, or roaming passes will be forfeited.

So if you have:

• Pending redemptions

• Active Dash cashbacks

• Loyalty vouchers

…it’s best to redeem those before initiating the port. But don’t worry—Circles.Life offers its own perks, including:

• Monthly free vouchers

• Bonus data boosts

• Flash lifestyle promos

How to Track Your Porting Status

You don’t have to wonder whether your number is stuck in limbo. Here’s how to monitor progress:

1. Login to Circles.Life app or dashboard.

2. Go to your Order Status or Dashboard section.

3. You’ll see one of the following:

   • Pending Porting Approval

   • Scheduled for Porting

   • Porting Complete

If your porting takes longer than 48 hours, you can chat directly with Circles.Life customer support 24/7 in-app.

What If I Change My Mind After Porting?

Not loving Circles.Life? Though it’s rare, you still have options:

• Cancel anytime: With no contracts, you’re free to leave at any time.

• Switch to another provider: You can port your number again just like you did from Singtel.

• Pause your plan: Circles.Life also offers the ability to pause or downgrade plans without penalties.

But once your number is ported out of Singtel, you can’t revert to a Singtel prepaid number with the same SIM. You’ll need to reapply from scratch.

FAQs on Porting from Singtel to Circles.Life

How long does porting from Singtel take?

Porting from Singtel to Circles.Life typically takes 1–2 business days.

Can I port prepaid numbers from Singtel?

Yes, as long as your prepaid number is registered and active.

Will I lose my WhatsApp or apps after porting?

No, all apps and services linked to your number remain intact.

Do I need to inform Singtel before porting?

No need—Circles.Life will handle that for you.

Is there a fee for porting?

Porting itself is free, but early termination fees may apply if you're still in contract.

Did You Know?

• Circles.Life users report a 25% higher satisfaction score than users from traditional telcos (based on independent 2024 survey data).

• Over 200,000 Singaporeans have already switched to Circles.Life for SIM-only freedom and lifestyle perks.

• eSIMs are 10x faster to activate than traditional SIM cards—perfect if you're in a hurry!

Final Thoughts: Make the Switch Today

Switching from Singtel to Circles.Life is one of the smartest decisions you can make if you're fed up with long-term contracts, unclear billing, or lackluster customer support. More and more Singaporeans are looking for flexibility, transparency, and real value from their telco—and Circles.Life delivers exactly that.

With SIM-only and eSIM plans that offer generous data, zero lock-ins, and no hidden charges, Circles.Life is built for users who want control over their mobile experience. Whether you're working remotely, streaming on the go, or traveling across the border, you’ll find Circles.Life offers the tools and perks to match your lifestyle. Features like instant eSIM activation, 24/7 in-app support, and monthly vouchers for brands like Shopee, TADA, and GV make your mobile plan feel less like a utility—and more like a reward.

The porting process is simple, secure, and designed to keep your number active with zero downtime. You can complete the switch in just a few clicks, all without needing to visit a retail store or wait in long queues.

So if you're craving better data, more freedom, and customer-first service, now is the perfect time to make the move. Join Circles.Life today and experience a telco that puts people before profits, perks before penalties, and simplicity before stress.