LEGAL INFORMATION
We’re committed to being as transparent about our plans and products as possible. We’re proud to say our team has been accredited by the industry body, Communications Compliance Ltd, who ensures that we are compliant with our consumer obligations.
We’ve listed all our Terms & Conditions and policies on this page, but we call out any big ones so that you know what you’re getting into.
It’s one of our efforts to be more likeable than hateable around here.
Critical Information Summaries (Current)
8GB for $18: Critical Information Summary
20GB Monthly Plan: Critical Information Summary
100GB for $38: Critical Information Summary
Past Critical Information Summaries are at the bottom of the page.
Current Promotion T&Cs
Current Promotion T&Cs
Policies
Billing & Payment Policy (PDF)
Financial Hardship Summary (PDF)
Financial Hardship Policy (PDF)
Complaint Handling Policy (PDF)
Privacy & Credit Reporting Policy (PDF)
Fair Use Policy (PDF)
Value Added Service (PDF)
Unwelcome & Life-threatening Communications & Domestic Violence Policy
Prior to 15 January 2021
100GB for $38: Critical Information Summary
20GB for $28: Critical Information Summary
Prior to 20 August 2020
100GB for $28 (6 months): Critical Information Summary
100GB for $38 (12 months): Critical Information Summary
40GB for $28: Critical Information Summary
100GB for $28: Critical Information Summary
100GB for $38: Critical Information Summary
100GB for $38 (12 months): Critical Information Summary
40GB for $28: Critical Information Summary
100GB for $28 (6 months): Critical Information Summary
100GB for $28: Critical Information Summary
20GB Monthly Plan: Critical Information Summary
Prior to 16 January 2020
40GB for $28 (12 months): Critical Information Summary
40GB for $28 (6 months): Critical Information Summary
100GB for $28 (6 months): Critical Information Summary
Prior to 20 August 2020
100GB for $28 (6 months): Critical Information Summary
100GB for $38 (12 months): Critical Information Summary
40GB for $28: Critical Information Summary
100GB for $28: Critical Information Summary
100GB for $38: Critical Information Summary
100GB for $38 (12 months): Critical Information Summary
40GB for $28: Critical Information Summary
100GB for $28 (6 months): Critical Information Summary
100GB for $28: Critical Information Summary
20GB Monthly Plan: Critical Information Summary
Prior to 16 January 2020
40GB for $28 (12 months): Critical Information Summary
40GB for $28 (6 months): Critical Information Summary
100GB for $28 (6 months): Critical Information Summary
