Australia
Singapore
Taiwan
LEGAL INFORMATION
We’re committed to being as transparent about our plans and products as possible. We’ve listed all our Terms & Conditions and policies on this page, but we call out any big ones so that you know what you’re getting into.
It’s one of our efforts to be more likeable than hateable around here.
Critical Information Summaries (Previous – prior to 16 January 2020)
40GB for $28: Critical Information Summary
100GB for $28 (6 months): Critical Information Summary
Policies
Billing & Payment Policy (PDF)
Financial Hardship Summary (PDF)
Financial Hardship Policy (PDF)
Complaint Handling Policy (PDF)
Privacy & Credit Reporting Policy (PDF)
Fair Use Policy (PDF)
Value Added Service (PDF)
Roaming & International Calls (PDF)
Unwelcome & Life-threatening Communications & Domestic Violence Policy
