WE'RE HERE TO HELP
GET A QUICK FIX
WE GOT RID
OF CALL CENTRES
Why? Because it makes a lot of sense.
Our resolution times:
16X faster
than Zendesk Benchmark*
* Zendesk statistics
Our customer satisfaction:
98.2% vs 65%†
as of Apr 2020
Our resolution times:
16X faster
than Zendesk Benchmark*
* Zendesk statistics
Our customer satisfaction:
98.2% vs 65%†
as of Apr 2020
And you get a record of your chat.
We like to be kept accountable like that.
Contact channels
8am to 8pm on Monday to Friday.
8am to 5pm on Weekends and Public Holidays.
All times listed in AEST.
Already a customer? Head to the
Circles.Life App > Live Chat.
If not, use our Web chat service
Already a customer? Head to the
Circles.Life App > Live Chat.
If not, use our Web chat service
You’ll get the chat transcript so you keep a record of it!
Other channels:
Send us an email
We’ll reply within 1 working day.
Voicemail - 1300 863 004
Drop us a voicemail.
We'll call you back within 1 working day.
Calling from another country?
Call +61 2 8880 5101
If you need assistance in reaching out to us, you may use the following:
– Australian Government Translating and Interpreter Service: 131 450
– National Relay Service: 133 677
