NEED HELP?
NO WORRIES

WE GOT RID
OF CALL CENTRES

Why? Because it makes a lot of sense.

Our resolution times:
circles.life speed icon
16X faster

than Zendesk Benchmark*

* Zendesk statistics
Our customer satisfaction:
circles.life customer satisfaction icon

95.8% vs 65%

as of 13 Feb 2020

Our resolution times:
circles.life speed icon
16X faster

than Zendesk Benchmark*

* Zendesk statistics

Our customer satisfaction:
circles.life customer satisfaction icon

95.8% vs 65%

as of 13 Feb 2020

And you get a record of your chat.
We like to be kept accountable like that.

Contact channels

8am to 8pm on Monday to Friday.
8am to 5pm on Weekends and Public Holidays.

 

All times listed in AEDT.

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Already a customer? Head to the Circles.Life App > Live Chat. If not, use our Web chat service
Already a customer? Head to the Circles.Life App > Live Chat. If not, use our Web chat service

 

You’ll get the chat transcript so you keep a record of it!

Other channels:
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Send us an email
We’ll reply within 1 working day.

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Voicemail - 1300 863 004
Drop us a voicemail.
We'll call you back within 1 working day.

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Calling from another country?
Call +61 2 8880 5101

If you need assistance in reaching out to us, you may use the following:
– Australian Government Translating and Interpreter Service: 131 450
– National Relay Service: 133 677